User Training and Change Management for Municipal Staff

The contract outlines the development and delivery of comprehensive training programs for city employees to support the implementation of a new software system, with a focus on ensuring smooth adoption through structured learning experiences. The scope includes creating detailed documentation, conducting hands-on training sessions, and providing supporting materials to enable staff to effectively utilize the system. This effort is part of a broader change management strategy aimed at minimizing disruption and maximizing proficiency among municipal staff across departments. The contract is categorized as a subcontract under NAICS code 611430, which pertains to other business and professional training. It is issued by the Finance Department of the City of Newport Beach in California, with a posted date of August 6, 2026, and a response deadline of August 27, 2026. The place of performance and specific contact details are not provided, but the initiative is intended for internal city employees, and all training activities are expected to align with the city’s operational goals and timelines for system rollout.