User Training & Change Management

The contract seeks a subcontractor to design and deliver comprehensive training programs focused on the effective use of a student success platform for faculty, advisors, and administrative staff at the University of North Carolina at Wilmington. The training must cover key functionalities related to identifying at-risk students and executing structured intervention workflows, ensuring users are equipped to leverage the platform to improve retention and academic outcomes. The scope emphasizes not only technical proficiency but also change management strategies to drive adoption and sustained use across campus units. The opportunity is posted as a subcontract under NAICS code 611430, with a response deadline of July 28, 2026, and a posting date of June 17, 2026. There is no specified set-aside type or agency organizational details beyond the performing institution being UNC Wilmington in North Carolina. Performance location and point of contact information are not provided, and the solicitation can be accessed through the state’s electronic procurement system. Bidders are expected to outline methodologies for delivering scalable, impactful training while aligning with institutional goals for student success initiatives.