User Training & Change Management Support

This contract supports the deployment of the PowerDMS platform within the Department of Defense by delivering comprehensive training materials, user onboarding programs, and change management services tailored to DoD personnel. The scope includes the development and facilitation of virtual training sessions designed to ensure effective platform adoption, along with monitoring and tracking user engagement and proficiency to measure success and identify areas requiring additional support. All activities are aimed at minimizing disruption during the transition and maximizing operational readiness among end users. Deliverables are centered on a structured implementation approach that integrates educational content with behavioral adoption strategies, ensuring sustained use of the system across DoD units. The work is performance-based and focused on outcomes, with a primary place of performance located in Richmond, Virginia, under the oversight of the DCSCO Richmond Division #1. The contract is classified as a subcontract with a NAICS code of 611430, indicating its alignment with professional and technical training services. Proposals were due shortly after the posting date, with the response deadline set for the same day, emphasizing a highly time-sensitive procurement process.