User Training and Onboarding

The contract requires providing comprehensive user training and onboarding for staff of the Executive Office of Public Safety & Security, specifically focused on the operation of copier equipment. Training must cover key functions including scanning documents, using card readers for user authentication and job routing, accessing and utilizing finishing options such as stapling, hole punching, and booklet making, and performing basic troubleshooting to resolve common operational issues. The training is to be delivered to ensure staff can independently and efficiently use the equipment in their daily workflows, minimizing downtime and maximizing productivity. The opportunity is classified as a subcontract under NAICS code 611430, which pertains to other schools and instruction, indicating the training component is central to the scope. The solicitation was posted on May 12, 2026, with a response deadline of May 21, 2026, at 9:00 PM. Performance of the work is required to take place in Boston, Massachusetts, with a zip code of 02108, corresponding to the agency’s location. No set-aside provisions or specific organizational type requirements are indicated, and no point of contact is listed for inquiries, with all details accessible via the provided CommBuys link.