USMC Education Command Information Technology Support Services (EDCOM ITSS)

The United States Marine Corps, through the Marine Corps Installation National Capital Region – Regional Contracting Office, is conducting market research via Request for Information M00264-26-RFI-0028 to evaluate industry capabilities for providing comprehensive Information Technology Support Services (ITSS) to the Marine Corps Education Command. The goal is to sustain uninterrupted, secure, and efficient IT operations across EDCOM facilities to support its mission of educating and training Marines. The requirement encompasses four primary task areas: Network and System Support, including system and cloud engineering and vulnerability management; Cybersecurity and Information Security Support; Technical Support (Helpdesk); and Audiovisual and Video Teleconference (AV/VTC) Support, which includes operation and maintenance of Crestron, Extron, and Cisco systems. All contractor personnel must hold Secret security clearances and be designated as Mission Essential under DFARS 252.237-7023 and 7024. Additionally, personnel supporting cybersecurity functions must comply with DoD 8140 Cyber Workforce Framework certification requirements. The government enforces strict compliance with patching deadlines, requiring 100% adherence to critical and high vulnerability remediation timelines, with a 95% on-time patch application rate and up to 5% mitigation via approved Plans of Action and Milestones. The anticipated contract will be an Indefinite Delivery, Indefinite Quantity (IDIQ) agreement with a five-year ordering period and an estimated ceiling value of $32,000,000, structured as a hybrid model combining Firm Fixed Price CLINs for services and cost reimbursement CLINs for travel. Services will be delivered at multiple Marine Corps installations including Quantico, Camp Lejeune, Camp Pendleton, Twentynine Palms, Hawaii, Okinawa, Miramar, San Diego, and Fort Worth, with some remote or travel-based support permitted. Contractors must submit unclassified responses in Microsoft Word format, limited to twenty pages with Times Roman 12-point font, and include business details, CAGE code, SAM registration confirmation under NAICS 541512, socioeconomic status certifications, and evidence of relevant technical experience. All submissions become government property, and any proprietary information must be clearly marked and segregated. The government retains irrevocable, royalty-free, worldwide rights to all data and materials produced under the contract. Contractors must implement a Quality Assurance Plan within ten days of award, provide monthly status reports by