USNH Enrollment Management CRM Platform

The University System of New Hampshire (USNH) has issued solicitation 212026884 for the procurement of an Enrollment Management CRM Platform. The objective of this initiative is to implement a centralized Customer Relationship Management system designed to enhance student recruitment, engagement, and enrollment processes across the university system. This solicitation is categorized under NAICS code 541512 and is managed by primary point of contact Mike Romeo. The procurement process follows a strict timeline, with the solicitation released on October 30, 2025, and formal proposals due by November 7, 2025, at 12:00 p.m. Interested vendors must submit their responses through the official USNH procurement portal, including a completed General Response Workbook in Excel format and a PDF response to the RFP. To be eligible, firms must provide a pre-submission declaration, confirm compliance with USNH insurance requirements, acknowledge the system's terms and conditions, and disclose their vendor debarment status. Detailed evaluation criteria, pricing structures, and specific statements of work are contained within the provided RFP document and Appendix A workbook.