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USPP Replacement of Outdated Phone System Being Used at the USPP WMA Dispatch Operations Center and the USPP NYFO/Gateway NRA Dispatch Operations Center

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Contract Overview

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The Department of the Interior is seeking to replace outdated and failing phone systems at the USPP Washington Metro Area and the USPP NYFO/Gateway NRA Dispatch Operations Centers. The current infrastructure consists of disparate components that are at high risk of complete failure, specifically noting that the SPOK system is no longer supported by its maintenance vendor. The required replacement system must provide modern capabilities, including Automatic Number Identification, Automatic Location Identification, and Voice over IP. This opportunity is listed as a forecast and is designated as a Total Small Business Set-Aside under NAICS code 334210. Interested parties can coordinate with the point of contact, Jessica Taylor, or the Contract Support Center for further information regarding this procurement.

General Info

DOI seeks small business to replace outdated phone systems at USPP operations centers.

Agency

Department of the InteriorView Agency

NAICS

334210 - Telephone Apparatus ManufacturingView NAICS

Place of Performance

DC, USA

Set-Aside

SBA

Documents

(0)

No documents available

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Timeline

PostedOct 2

forecast

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Organization & Contact Information

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AgencyDepartment of the Interior

Contacts2 people available

OfficeN/A

Organization / Agency

Department of the Interior

View Agency Profile

Office AddressN/A

Contacts

jessica taylor

contact@example.gov

Contract Support Center

contact@example.gov

Full Description

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Both the USPP Washington Metro Area (WMA) Dispatch Operations Center and the USPP NYFO/Gateway NRA Dispatch Operations Center have a requirement to replace their outdated and failing phone systems which are using a variety of disparate components and are at risk of complete failure. SPOK, a system being used in the NYFY/GNRA DOC recently failed and the contractor maintenance vendor stated they are unable to provide further support. A new system is required that provides ANI, ALI, VoIP, etc.

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