USPSC-Emergency Personnel Operations Assistant/Specialist - Washington, DC

Request for a U.S. Personal Service Contractor Position Title: Emergency Personnel Operations Assistant (GS- 9) and Emergency Personnel Operations Specialist (GS-11) Duty Office: DCHA/FFP Solicitation Number: SOL-OAA-16-000048 Salary Level: GS-9 Equivalent: ($53,435 - 69,460); GS-11 Equivalent: ($64,650 - 84,044) Washington Locality Issuance Date: February 29, 2016 Closing Date: March 21, 2016 Closing Time: 12:00 P.M. EST Dear Prospective Applicants: The United States Government (USG), represented by the U.S. Agency for International Development (USAID), is seeking applications from qualified U.S. citizens to provide personal services as a Program Operations Specialist under a personal services contract, as described in the attached solicitation. Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials: 1. Complete resume. In order to fully evaluate your application, your resume must include: (a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements. (b) Specific duties performed that fully detail the level and complexity of the work. (c) Names and contact information (phone and email) of your current and/or previous supervisor(s). (d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. (e) U.S. Citizenship. Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration. 2. Responses to the Quality Ranking Factors: Each applicant's supplemental documentation must specifically address the Quality Ranking Factors (QRFs) shown in the solicitation Additional documents submitted will not be accepted. Incomplete or late applications will not be considered. Your complete resume and the supplemental document addressing the QRFs must be emailed to: contact@example.gov. Any questions on this solicitation should be directed to Isidore Emmanuel at the email address notice above. Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Sincerely, Artaveya J. Carter Contracting Officer 1. SOLICITATION NO.: SOL-OAA-16-000048 2. ISSUANCE DATE: February 29, 2016 3. CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS March 21, 2016, 12:00 P.M. EST 4. POSITION TITLE: Emergency Personnel Operations Assistant (GS- 9) and Emergency Personnel Operations Specialist (GS-11) 5. MARKET VALUE: GS-9 Equivalent: ($53,435 - 69,460); GS-11 Equivalent: ($64,650 - 84,044) Washington Locality. Final compensation will be negotiated within the listed market value based upon the candidate's past salary, work history and educational background. Salaries over and above the top of the pay range will not be entertained or negotiated. Candidates who live outside the Washington, D.C. area will be considered for employment but no relocation expenses will be reimbursed. 6. PERIOD OF PERFORMANCE: Two years with the option to renew for up to three additional years based on obtaining at least a "fully successful" level of performance in the annual evaluation. 7. PLACE OF PERFORMANCE: Washington, D.C., with possible field trip assignments. 8. STATEMENT OF WORK BACKGROUND The Office of Food for Peace (FFP) in the U.S. Agency for International Development Bureau for Democracy, Conflict, and Humanitarian Assistance (DCHA) is the largest provider of food assistance in the world. FFP annually provides close to $2 billion of food assistance, including some 1.5 million tons or more of in-kind Title II food assistance valued at more than $1.6 billion and reaching 46 million beneficiaries in 48 countries. Since 2010, FFP has complemented its provision of Title II in-kind food assistance with an Emergency Food Security Program (EFSP) utilizing at least $300 million in International Disaster Assistance (IDA) funds annually, which allows for local and regional purchase of food outside of the United States and closer to the emergency setting, as well as market based approaches such as cash transfer or food voucher programs that facilitate access to food. In addition to emergency response, FFP provides support for development food assistance programs which aim to address the underlying causes of food security. Taken together, the in-kind and cash- based programs provide an impressive array of tools to combat hunger and malnutrition overseas. Programming is facilitated by state of the art early warning systems, a changing in-kind food assistance basket that includes more nutritious products, and a modern supply chain management system that allows for rapid movement of commodities. Programming approaches are evolving to focus increasingly on building the resilience of chronically vulnerable populations, especially those in arid lands who face increasing cycles of drought, and improving nutrition with a special focus on women and children under two. Food for Peace works closely with many other parts of USAID, especially the Bureau for Food Security, which plays a key role in implementing the President's Feed the Future initiative, and the Office of U.S. Foreign Disaster Assistance, which leads on disaster response around the world. Food for Peace employs a staff of over 50 in Washington and also has officers posted abroad. More Information on FFP is available at: http://www.usaid.gov/what-we-do/agriculture-and-food-security/food-assistance 9. CORE FUNCTIONAL AREAS OF RESPONSIBILITY Duties and Responsibilities The work of the Emergency Personnel and Operations Assistant/Specialist requires teamwork, self-motivation, discretion, sound judgment, strong customer service skills, and the ability to work well under stress. The Emergency Personnel and Operations Assistant/Specialist must prioritize and follow up on his or her own actions without prompting, while also assisting a busy team or division leader with the myriad tasks that are required of the Administrative Support Team and the Program Operations Division. As a member of a highly supportive, customer-service oriented team, the incumbent is willing and able to perform a wide range of administrative functions to help ensure programmatic success. The incumbent is highly flexible and willing to work under conditions of ongoing change and remains professional and respectful of colleagues and authority in a diverse workforce. The incumbent places a premium on building positive relationships with the team and with key stakeholders both in and outside of the Office. The incumbent is highly responsible, service-oriented, organized, pays close attention to detail, and is able to receive and respond to constructive criticism in a professional manner. A. Core Duties and Responsibilities The Emergency Personnel and Operations Assistant/Specialist shall provide assistance to DCHA/FFP to support emergency food aid programs through a wide variety of administrative tasks. The individual reports to the Administrative Team Leader in DCHA/FFP, but works closely with DCHA/FFP non-USDHs to assist in supporting FFP activities. Emergency Personnel and Operations Assistant, GS-9 - After an initial learning period, demonstrate an acquired knowledge on policies and procedures as relates to assigned duties; - Provide administrative support to office staff, primarily supporting the deployment of approximately 40 non-USDH staff for emergency food aid assignments and participation in emergency food aid assessments, monitoring missions and Disaster Assistance Response Teams by preparing and processing travel authorizations, travel vouchers, passport requests, visa requests, and country clearances; - Assist in performing a variety of administrative support functions for primarily program funded staff in DCHA/ FFP. Ensure accuracy of information and provide administrative support by assembling and preparing charts, data, reports, and analyzing program budgetary and fiscal data; - Provide personnel and administrative support for primarily program funded staff, including but not limited to, security clearances and revalidations, document processing, network account creation, space management, purchase card program activities (supply purchases), submitting personnel action requests; maintaining personnel lists and databases; and updating and maintain office contact lists and organizational charts; - Assist FFP staff with general office support, to include assistance with equipment issues (phones, computers, copiers, printers, and fax machines), processing necessary facilities and Remedy requests; and records management responsibilities (vital records, archiving files, etc.); - Provide backstop support/guidance on Human Resources matters involving leave administration and time and attendance; - Provide support and updated information to managers and employees on questions and requests related to the administrative services. - Serve as a contact person concerning administrative issues for all staff in DCHA/FFP. Coordinate closely with DCHA/PPM/AMS on all issues related to administrative/human resources support for non-program funded staff and the Office of Acquisition and Assistance and the Office of Financial Management on personnel matters pertaining to program-funded staff; - After an initial learning period, track the status for non-USDH staff, identify required actions, prepare budget estimates, serve as requester in agency procurement system (GLAAS), for new PSC awards and modifications of existing awards, and updating tracking systems; After an initial learning period, provide orientation, training, and mentoring on administrative processes and procedures for new staff who have since on-boarded. Emergency Personnel and Operations Specialist, GS-11 - Serve as an expert on policies and procedures as relates to duties as assigned; - Provide general administrative support for primarily program-funded staff such as: scheduling and facilitating meetings, drafting correspondence, recording meeting minutes, drafting and tracking memos, tracking and ensuring action items are followed up, notifying DCHA staff of important requirements and events, filing, correspondence control; and other administrative services as required; - Assist in responding to requests for information and taskers regarding DCHA/FFP programs; - Participate as an active team member, assisting other team members as necessary; - Perform a variety of administrative support functions for primarily program funded staff in DCHA/ FFP. Ensure accuracy of information and provide administrative support by assembling and preparing charts, data, reports, and analyzing program budgetary and fiscal data; - Provide personnel and administrative support for primarily program funded staff, including but not limited to, security clearances and revalidations, document processing, network account creation, space management, purchase card program activities (supply purchases), submitting personnel action requests; maintaining personnel lists and databases; and updating and maintain office contact lists and organizational charts; - Assist FFP staff with general office support, to include assistance with equipment issues (phones, computers, copiers, printers, and fax machines), processing necessary facilities and Remedy requests; and records management responsibilities (vital records, archiving files, etc.); - Provide backstop support/guidance on Human Resources matters involving leave administration and time and attendance; - Provide support and updated information to managers and employees on questions and requests related to the administrative services provided which may include, but not limited to, liaising with offices outside of DCHA/FFP; - Serve as a contact person concerning administrative issues for all staff in DCHA/FFP. Coordinate closely with DCHA/PPM/AMS on all issues related to administrative/human resources support for non-program funded staff and the Office of Acquisition and Assistance and the Office of Financial Management on personnel matters pertaining to program-funded staff; - Develop, interpret, and implement procedures and guidance for organizational services provided; - Provide orientation, training, and mentoring for new staff on administrative processes and procedures; - Provide backup support for the Administrative Team Leader, ensuring proper distribution of official documents, and preparing documents for proposal review. Guidelines At the GS-9 level, guidelines are available, but may not be applicable to the specific work. The employee is responsible for using judgment in interpreting and adapting guidelines, such as agency regulations, policies, and precedents. Analysis and recommendations for change must be submitted to the supervisor. The EPOS will follow agency guidelines when completing and processing personnel actions such as badge renewals, security clearances, and financial documentation. The EPOA may make recommendations to the supervisor regarding how to make improvements in internal FFP processes and relationships with other responsible parties. At the GS-11 level, guidelines are available, but are subject to interpretation in light of policies and precedents based on guidance from the supervisor. The employee has limited leeway for developing new methods, subject to supervisor approval. The EPOA will serve as an expert in PSC policies and procedures and will be responsible for providing guidance to staff based on established precedents. The EPOA will also be expected to identify potential improvements in established processes and make recommendations to the supervisor. At both the GS-9 and GS-11 levels, pertinent sources of information consist of the USAID Automated Directives System (ADS), AIDAR, Acquisition and Assistance Policy Directives, Contract Information Bulletins, FFP funding rules and regulations, the Farm Bill Foreign Assistance Act, and other legislative initiatives, FFP issued guidelines and information bulletins, and USAID Agency and DCHA Bureau rules and regulations. Supervisory Controls: At the GS-9 level, the supervisor makes assignments by defining objectives, priorities, and deadlines, and assists the Emergency Personnel and Operations Assistant (EPOA) with situations that do not have clear precedents. The EPOA plans and carries out the successive steps and handles problems and deviations in accordance with instructions and accepted practices. Work is evaluated for appropriateness and conformity to policy requirements. The EPOA will carry out tasks assigned by the supervisor, typically involving basic administrative processes such as processing security clearances, completing GLAAS actions, creating travel authorizations, and updating contact lists. At the GS-11 level, the employee's supervisor sets the overall objectives and resources available and works with the employee to develop deadlines, work to be done, and methodology. Work is evaluated on effectiveness in meeting work objectives. At the GS 11 level, the Emergency Personnel and Operations Specialist (EPOS) will have greater latitude to carry out assignments, while still consulting with the supervisor on policy interpretations. The EPOS will respond to inquiries from staff and provide guidance on relevant policies and procedures. The EPOS will be responsible for tracking and following up on actions independently, and liaising with relevant parties to ensure their completion. Complexity The position involves a wide range of duties that require use of many different and unrelated processes and methods. Decisions and actions to be taken depend on assessments of unusual circumstances and incomplete or conflicting information, planning of work, or refinement of techniques or methods to be used. Selection of methodology to be used and the results of analysis are subject to review by the supervisor. The incumbent will be responsible for balancing a wide variety of tasks involving personnel actions, contracting, travel, document processing, and general administrative support. The incumbent will be required to understand and follow processes and procedures established by external offices and will work with the supervisor to define appropriate methodologies for handling unusual circumstances. Scope and Effect The incumbent establishes criteria, formulates projects, assesses program effectiveness, or analyzes a variety of unusual conditions, problems, or questions, the results of which affect a range of agency activities. The incumbent will identify administrative projects and analyze the effectiveness of existing processes and procedures, making recommendations to the Admin Team Leader. The incumbent is expected to respond to a variety of unusual requests from staff and, in conjunction with the supervisor and other relevant colleagues, provide appropriate responses, including identifying relevant guidance and procedures. Personal Contacts Contacts are with employees in the same agency, but outside the immediate organization or with the general public. The purpose of the contacts is to plan, coordinate, or advise on work efforts, or to resolve operating problems. The incumbent will coordinate regularly with staff from the Office of Acquisition and Assistance, Administrative Management Services, and Office of Security to plan, coordinate, and track the status of activities. 10. WORK ENVIRONMENT AND PHYSICAL DEMANDS Work is performed in an office setting. The requirement for field trip assignments to provide administrative support to meetings or conferences may expose the successful candidate to difficult working surroundings and security risks during the course of travel. 11. APPLICATION PROCESS: Applicants must apply for each level for which they want to be considered. 12. ADVANCEMENT: Those selected for at the GS-9 Emergency Personnel and Operations Assistant position will advance automatically to the GS-11 Emergency Personnel and Operations Specialist position with: - an annual evaluation rating of "commendable" or "outstanding" and - a minimum of two full years in the Emergency Personnel and Operations Assistant position If any condition above is not met, the GS-9 Emergency Personnel and Operations Assistant would have to apply for the GS-11 Emergency Personnel and Operations Specialist position to be considered, if so inclined. 13. START DATE: Immediately, once necessary clearances are obtained. 13. POINT OF CONTACT: See Cover Letter. *Application Process: Applicants must indicate in their application which level(s) they want to be considered for in their initial base two-year contract. USAID/FFP reserves the right to place the applicant at the Grade/Step level for which he/she is found qualified during the application process. MINIMUM REQUIREMENTS FOR THE POSITION EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION Minimum Qualifications Education/Experience: Applicants must possess the minimum qualifications for the position. Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position. Applicants must apply for all levels for which they wish to be considered. Once an applicant has been identified as the selected individual, then the applicant will begin at the GS-9 or GS-11 equivalent depending on the selected candidate's qualifications. At the GS-9 Level: (1) A Bachelor's Degree with a minimum of one (1) year of progressively responsible work experience performing a range of administrative support duties similar to those outlined in the scope of work above. OR An Associate's Degree with a minimum of two (2) years of progressively responsible work experience performing a range of administrative support duties similar to those outlined in the scope of work above. OR A high school diploma with a minimum of three (3) years of progressively responsible work experience performing a range of administrative support duties similar to those outlined in the scope of work above. At the GS-11 Level: (1) A Bachelor's Degree with a minimum of three (3) years of progressively responsible work experience performing a range of administrative support duties similar to those outlined in the scope of work above. OR An Associate's Degree with a minimum of four (4) years of progressively responsible work experience performing a range of administrative support duties similar to those outlined in the scope of work above. OR A high school diploma with a minimum of five (5) years of progressively responsible work experience performing a range of administrative duties similar to those outlined in the scope of work above. B. Selection Factors: Applicants must possess the minimum qualifications for the position. Applicants who do not meet all of the selection factors are considered NOT qualified for the position. Selection factors include: - Applicant is a U.S. Citizen; - A current resume, with complete contact information - Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted; - Ability to obtain an interim or final Secret level security clearance as provided by USAID within a six-month period; - Verification of academic credentials. QUALITY RANKING FACTORS (QRFs) The following quality ranking factors and required skills are listed below and will be the basis for the evaluation of all applications. All applications will be evaluated and scored based on the documentation submitted with the application and the following factors. Applicants may also be evaluated based on the performance in an interview. - Demonstrated knowledge of administrative concepts and practices and ability to apply and adapt that knowledge to a specific office setting. Ability to apply sound, independent judgment in identifying management or administrative problems and proposing solutions to them. (20 points) - Ability to effectively balance a wide variety of tasks and work independently under pressure, often with extremely short deadlines. (20 points) - Demonstrated attention to detail and ability to conduct sound financial analysis, planning, tracking, and scheduling. (20 points) - Demonstrated ability to prioritize and follow up on one's own workload actions without prompting, while also being able to track and prioritize actions that need to be followed up by a team. (20 points) - Demonstrated ability to speak and write clearly and concisely. (10 points) - Skill in establishing and maintaining effective relationships with a variety of groups and individuals, across organizational structures. (10 points) Total possible points: 100 . BASIS OF RATING: Applicants who meet the Education/Experience requirements and Selection Factors will be further evaluated based on scoring of Quality Ranking Factor (QRF) responses. Those applicants determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks. Applicants are required to address each of the QRFs on a separate sheet describing specifically and accurately what experience, training, education, and/or awards they have received that are relevant to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection and/or Quality Ranking Factors may result in your not receiving credit for all of your pertinent experience, education, training, and/or awards. DOCUMENT SUBMITTALS Where and How to Apply Via email: contact@example.gov To apply, qualified individuals are required to submit: 1. A cover letter specifying for which grade level(s) you are applying, and a brief rationale supporting your selection. 2. A current resume, with complete contact information 3. Supplemental documentation specifically addressing the Selection Factors and the QRFs shown in the solicitation. The most qualified candidates may be interviewed and required to provide a writing sample. USAID will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for applicants being considered for selection. USAID reserves the right to select additional candidates if vacancies become available during future phases of the selection process. FFP reserves the right to make additional selections from this solicitation. NOTE: If the full security application package is not submitted within 30 days after the Office of Security determines eligibility, the offer may be rescinded. If a Secret security clearance is not obtained within six months after offer acceptance, the offer may be rescinded. NOTE: If the full medical clearance package is not submitted within two months after offer acceptance, the offer may be rescinded. If a Department of State medical clearance is not obtained within six months after offer acceptance, the offer may be rescinded. To ensure consideration of applications for the intended position, please reference the solicitation number and the position you are applying for on your application, and as the subject line in any email. NOTE REGARDING GOVERNMENT OBLIGATIONS FOR THIS SOLICITATION This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the application. NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS All individuals contracted as US PSCs are required to have a DUNS Number. USAID will provide a generic DUNS Number and PSCs are not required to register with CCR. For general information about DUNS Numbers, please refer to Federal Acquisition Regulation (FAR) Clause 52.204-6, Data Universal Numbering System (DUNS) Number (10/2003) https://www.acquisition.gov/far/current/html/52_200_206.html ? LIST OF REQUIRED FORMS FOR PSCs Forms outlined below can found at: http://www.usaid.gov/forms/ or at http://www.forms.gov/bgfPortal/main.do 1. AID 302-3 2. Medical History and Examination Form (DS-6561). 3. Questionnaire for Sensitive Positions (for National Security) (SF-86), or 4. Questionnaire for Non-Sensitive Positions (SF-85). 5. Finger Print Card (FD-258). Forms 1 through 5 shall be completed ONLY upon the advice of the Contracting Officer that an applicant is the successful candidate for the job. CONTRACT INFORMATION BULLETINS (CIBs) and ACQUISITION & ASSISTANCE POLICY DIRECTIVES (AAPDs) PERTAINING TO PSCs CIBs and AAPDs contain changes to USAID policy and General Provisions in USAID regulations and contracts. Please refer to http://transition.usaid.gov/business/business_opportunities/cib/subject.html#psc to determine which CIBs and AAPDs apply to this contract. AAPD 06-10 - PSC MEDICAL PAYMENT RESPONSIBILITY AAPD No. 06-10 is hereby incorporated as Attachment 1 to the solicitation. AAPD 15-02 LEAVE AND HOLIDAYS AAPD No. 15-02 is hereby incorporated as Attachment 2 to the solicitation. FAR 52.222-50 - COMBATING TRAFFICKING IN PERSONS FAR Clause 52.222-50 is hereby incorporated as Attachment 3 to the solicitation. BENEFITS/ALLOWANCES: As a matter of policy, and as appropriate, a PSC is normally authorized the following benefits and allowances: BENEFITS: Employer's FICA Contribution Contribution toward Health & Life Insurance Pay Comparability Adjustment Annual Increase (pending a satisfactory performance evaluation) Eligibility for Worker's Compensation Annual & Sick Leave ALLOWANCES (if Applicable).* (A) Temporary Lodging Allowance (Section 120). (B) Living Quarters Allowance (Section 130). (C) Post Allowance (Section 220). (D) Supplemental Post Allowance (Section 230). (E) Separate Maintenance Allowance (Section 260). (F) Education Allowance (Section 270). (G) Education Travel (Section 280). (H) Post Differential (Chapter 500). (I) Payments during Evacuation/Authorized Departure (Section 600), and (J) Danger Pay (Section 650). * Standardized Regulations (Government Civilians Foreign Areas). FEDERAL TAXES: USPSCs are required to pay Federal Income Taxes, FICA, and Medicare ALL QUALIFIED APPLICANTS WILL BE CONSIDERED REGARDLESS OF AGE, RACE, COLOR, SEX, CREED, NATIONAL ORIGIN, LAWFUL POLITICAL AFFILIATION, NON-DISQUALIFYING DISABILITY, MARITAL STATUS, SEXUAL ORIENTATION, AFFILIATION WITH AN EMPLOYEE ORGANIZATION, OR OTHER NON-MERIT FACTOR. ? ATTACHMENT 1 ACQUISITION & ASSISTANCE POLICY DIRECTIVE (AAPD) NO. 06-10 PSC MEDICAL EXPENSE PAYMENT RESPONSIBILITY General Provision 22, MEDICAL EXPENSE PAYMENT RESPONSIBILITY (OCTOBER 2006) (a) Definitions. Terms used in this General Provision are defined in 16 FAM 116 available at http://www.state.gov/m/a/dir/regs/fam/c23002.htm. Note: Personal services contractors are not eligible to participate in the Federal Employees Health Programs. (b) The regulations in the Foreign Affairs Manual, Volume 16, Chapter 520 (16 FAM 520), Responsibility for Payment of Medical Expenses, apply to this contract, except as stated below. The contractor and each eligible family member are strongly encouraged to obtain health insurance that covers this assignment. Nothing in this provision supersedes or contradicts any other term or provision in this contract that pertains to insurance or medical costs, except that section (e) supplements General Provision 25. "MEDICAL EVACUATION (MEDEVAC) SERVICES." (c) When the contractor or eligible family member is covered by health insurance, that insurance is the primary payer for medical services provided to that contractor or eligible family member(s) both in the United States and abroad. The primary insurer's liability is determined by the terms, conditions, limitations, and exclusions of the insurance policy. When the contractor or eligible family member is not covered by health insurance, the contractor is the primary payer for the total amount of medical costs incurred and the U.S. Government has no payment obligation (see paragraph (f) of this provision). (d) USAID serves as a secondary payer for medical expenses of the contractor and eligible family members who are covered by health insurance, where the following conditions are met: (1) The illness, injury, or medical condition giving rise to the expense is incurred, caused, or materially aggravated while the eligible individual is stationed or assigned abroad; (2) The illness, injury, or medical condition giving rise to the expense required or requires hospitalization and the expense is directly related to the treatment of such illness, injury, or medical condition, including obstetrical care; and (3) The Office of Medical Services (M/MED) or a Foreign Service medical provider (FSMP) determines that the treatment is appropriate for, and directly related to, the illness, injury, or medical condition. (e) The Mission Director may, on the advice of M/MED or an FSMP at post, authorize medical travel for the contractor or an eligible family member in accordance with the General Provision 10, Travel and Transportation Expenses (July 1993), section (i) entitled "Emergency and Irregular Travel and Transportation." In the event of a medical emergency, when time does not permit consultation, the Mission Director may issue a Travel Authorization Form or Medical Services Authorization Form DS-3067, provided that the FSMP or Post Medical Advisor (PMA) is notified as soon as possible following such an issuance. The contractor must promptly file a claim with his or her medevac insurance provider and repay to USAID any amount the medevac insure...