USPSC - OTI Program Specialist (Program Office) - Washington, D.C. (Tandem)

Request for Personal Services Contractor USAID Office of Transition Initiatives Position Title: OTI Program Specialist (Program Office) - Washington, D.C. (Tandem) Solicitation Number: 72D0T118R00013 Salary Level: GS-10 Equivalent: $61,926 - $80,505 GS-11 Equivalent: $68,036 - $88,450 Issuance Date: April 16, 2018 Closing Date: May 1, 2018 Closing Time: 1:00 P.M. Eastern Time Dear Prospective Applicants: The United States Government (USG), represented by the U.S. Agency for International Development (USAID), is seeking applications from qualified U.S. citizens to provide personal services as a Program Specialist under a personal services contract, as described in the attached solicitation. Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials: 1. Complete resume. In order to fully evaluate your application, your resume must include: (a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all overseas field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements. (b) Specific duties performed that fully detail the level and complexity of the work. (c) Names and contact information (phone and email) of your current and/or previous supervisor(s). (d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. (e) U.S. Citizenship. Note: Your resume should contain explicit information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level for which you are applying. Applicants must specify in their application materials whether they would like to be considered for the GS-10 or GS-11. Applicants who would like to be considered for both the GS-10 and GS-11 positions should submit separate applications specifying which grade level in the submission. Applicants will only be considered for the grade level specified in the submission. The application will be considered for the lower grade level if the applicant does not specify the grade level in the submission. Applicants who are unsure of which grade level they meet the minimum qualifications for should submit separate applications for the GS-10 and the GS-11 positions. This information should be clearly identified in your resume. Failure to provide explicit information to determine your qualifications for the position will result in loss of full consideration. 2. USPSC Application form AID 302-3. Applicants are required to complete and sign the form. This form must be physically signed. Electronic signatures will not be accepted. NOTE ABOUT THE DATA UNIVERSAL NUMBERING SYSTEM AND SYSTEM FOR AWARD MANAGEMENT REQUIREMENTS All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an offer. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration. Additional documents submitted will not be accepted. Incomplete or late applications will not be considered. Your complete resume and the AID302-3 form must be mailed or emailed to: Office of Transition Initiatives 529 14th Street, NW, Suite 300 Washington, DC 20045 E-Mail Address: contact@example.gov Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Applicant resources are available at www.otijobs.net/#!guidance-for-applying/c1ggu. Any questions on this solicitation may be directed to: OTI Recruitment Team Telephone Number: +1 (555) 000-0000 E-Mail Address: contact@example.gov Website: www.OTIjobs.net Sincerely, Cristina Sylvia Contracting Officer ATTACHMENT 1 Solicitation for U.S. Personal Services Contractor (PSC) OTI Program Specialist (Program Office) - Washington, D.C. (Tandem) I. GENERAL INFORMATION 1. SOLICITATION NO.: 72D0T118R00013 2. ISSUANCE DATE: April 16, 2018 3. CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS: May 1, 2018, 1:00 pm Eastern Time 4. POSITION TITLE: Program Specialist 5. MARKET VALUE: This position has been designated as a "tandem" position that, depending on the qualifications of the candidate, can be filled at either the GS-10 ($61,926 - $80,505 per annum) or GS-11 ($68,036 - $88,450 per annum) equivalent level. The highest level of this position is a GS-11. Final compensation will be negotiated within the listed market value of the GS-10 or GS-11 level depending on qualifications, previous relevant experience and work history, salary and educational background. Salaries over and above the pay range will not be entertained or negotiated. Candidates who live outside the Washington, D.C. area will be considered for employment but no relocation expenses will be reimbursed. Note: Applicants who submit an application for the GS-11 grade level, but do not meet the minimum qualifications as outlined in this solicitation and as reviewed by the Technical Evaluation Committee, will not be considered for the GS-10 position if they have not submitted a separate application for each. Similarly, applicants who apply for the GS-10 position even though they might meet the minimum qualifications for the GS-11 position will not be considered for the higher graded positions if they have not submitted a separate application for each. Applicants who are unsure of which grade level they meet the minimum qualifications for should submit separate applications for the GS-10 and the GS-11 positions. 6. PERIOD OF PERFORMANCE: Two years, with three one-year option periods. START DATE: Within 45 days of receiving notification that required security clearance has been obtained. 7. PLACE OF PERFORMANCE: Washington, D.C. 8. SECURITY LEVEL REQUIRED: Secret 9. STATEMENT OF DUTIES POSITION DESCRIPTION BACKGROUND USAID's Office of Transition Initiatives (OTI) is seeking highly motivated, highly qualified individuals who want the opportunity to help support rapid international transition programs for priority conflict-prone countries. Created in 1994 as a distinct operating unit within USAID, OTI helps local partners advance peace and democracy in politically-transitioning countries. In support of U.S. foreign policy, OTI seizes emerging windows of opportunity in the political landscape to promote stability, peace, and democracy by catalyzing local initiatives through adaptive and agile programming. Countries experiencing a significant political transition in the midst of a disaster or emerging from civil conflict have unique needs that cannot be fully addressed by traditional disaster relief. Timely and effective assistance to promote and consolidate peaceful, democratic advances can make the difference between a successful or a failed transition. OTI assists in securing peace by aiding indigenous, mostly non-governmental, civil society and media organizations. OTI uses such mechanisms as support for re-integration of ex-combatants into civilian society; development of initiatives to promote national reconciliation; identification of quick-impact community self-help projects to meet urgent economic needs; and aid to independent media outlets and community-based organizations to help promote informed debate and broaden public participation. To respond quickly and effectively and meet its program objectives and mandate OTI retains a group of high level professionals and experts under U.S. Personal Services Contracts (USPSCs). These knowledgeable and skilled professionals make up the vast majority of the OTI work force and are at its forefront implementing and achieving the office's programmatic goals and objectives. There are several benefits that USPSCs may participate in, such as partial reimbursement for health and life insurance costs, as well as full coverage of workers' compensation, among other benefits. For more complete information on USPSC benefits, please see Section VI of this solicitation. For more information about OTI and its country programs please see: http://www.usaid.gov/political-transition-initiatives INTRODUCTION The Program Office provides OTI with strategic guidance on country-level and office-level budgeting, strategy, and program performance issues, and increases key stakeholder awareness of and support for OTI as a key instrument in carrying out U.S. foreign policy objectives. The Program Office maintains technical oversight of non-personnel procurement awards including the Support Which Implements Fast Transitions (SWIFT) Indefinite Quantity Contract (IQC) and the Program Development Quickly III (PDQ) IQC, the Support That Augments Rapid Transitions (START) IQC, and manages coordination of programming within the Foreign Assistance (F) framework. The Program Office plays a key role in the initial country assessment process, periodic country program and management reviews, and final evaluations. The Program Office also provides support to OTI's Senior Leadership Team on office-level budget needs and management as well as to ongoing country programs through managing budgeting decisions and allocation of resources, and setting standards and providing guidance on strategic planning, decision making, and implementation. In addition, the Program Office provides reports on country activities for USAID's DCHA Bureau, the Office of Management and Budget (OMB), the Department of State, and Congress. The Program Specialist will assist in performing key Program Office actions including: budget planning, tracking, accruals and reconciliation; new country program planning; reporting and strategic outreach; and program performance review and monitoring. The Program Specialist will also provide country program assistant support for OTI program-funded staff when required. CORE FUNCTIONAL AREAS OF RESPONSIBILITY DUTIES AND RESPONSIBILITIES The work of the Program Specialist requires teamwork, the exercise of discretion, judgment, and personal responsibility. As a member of an operational office, the incumbent is willing and able to perform a wide range of administrative functions to help ensure programmatic success. The incumbent has a high level of integrity and attention to detail to ensure the use of OTI systems and procedures to maintain effective and efficient management of funds, programming, and monitoring and evaluation. The incumbent is flexible and willing to work under conditions of ongoing change, and remains professional and respectful of colleagues and authority in a diverse workforce. She or he places a premium on the building of positive relationships with his or her respective team both in the field and in Washington, and with key stakeholders both in and outside of USAID. The incumbent is able to prioritize and complete tasks without follow-up by the supervisor, while also filling in gaps as needed to ensure the responsiveness of the team. The Program Specialist is a strategic thinker, articulates innovative ideas, presents solutions, and is a positive role model for colleagues both in and outside of OTI. Under the direct supervision of the OTI Program Office Team Leader or his/her designee, the Program Specialist will perform the following duties: At the GS-10 Level: - Provide daily administrative and operational support for the OTI Program Office; - Assist in responding to requests for information regarding OTI programs from within and outside of the agency; - Assist with the monitoring and coordination of the receipt, obligation, management, and reporting of program funds; - Prepare accurate reports and planning documents for budgeting decisions and allocation of resources at the office and country program level; - Participate in implementation of new country program operations to include management, logistical, budget, administrative and contractual support; - Assist in posting, managing and facilitating the usage of OTI web-based communication tools, including OTI/Anywhere; - Provide advice to OTI Senior Leadership and other staff on budgeting issues; - After an initial learning period, provide orientation, training, and mentoring for incoming staff as delegated by supervisor; liaise with supervisor to recognize good performance of new staff and communicate where performance needs to be improved; - Serve as Contracting Officer's Representative (COR) with a contractor for Program Office services, ensuring that OTI requirements are met; - Assist in the drafting of OTI contributions to USAID internal and external reports, the Annual Report, Congressional Budget Justification, and other office, bureau and agency documents; - Assist the Program Office and country teams with monitoring and evaluation, including assisting in final evaluations, program performance reviews, and reporting; - Coordinate closely with OTI's three divisions (Operations and Management Division; Field Programs Division; and Program, Learning and Innovation Division) and the Program Office on all issues. Attend the respective team meetings, report out to the supervisor, and ensure that the supervisor's priorities are shared with other divisions and teams. Backstop other teams; - Coordinate Program Office records management and information technology needs with the OTI Operations and Management Division; - Travel to country programs to support field operations; - Assist in the preparation of Acquisition and Assistance requests and other supporting documentation for the management and administration of procurement, including the Support Which Implements Fast Transition (SWIFT) Indefinite Quantity Contract (IQC), the Program Development Quickly IQC, Support That Augments Rapid Transitions (START) IQC, other procurement mechanisms, Program Office Personal Services Contractors (PSCs), Purchase Orders, and General Services Administration (GSA) contracts. Assist in reporting on Program Office accruals and country team quarterly budget reconciliations. Assist in short-term and long-term procurement planning. - Serve on short-term assignments with other USAID offices or bureaus in direct support of OTI programs. These placements shall not exceed three months. At the GS-11 Level: ? Provide daily administrative and operational support for the OTI Program Office; ? Respond to requests for information regarding OTI programs from within and outside of the agency; ? Prepare accurate reports and planning documents for budgeting decisions and allocation of resources at the office and country program level; ? Participate in implementation of new country program operations to include management, logistical, budget, administrative and contractual support; ? Post, manage and facilitate the usage of OTI web-based communication tools, including OTI/Anywhere; ? Provide advice to OTI Senior Leadership and other staff on budgeting issues; ? Provide orientation, training, and mentoring for incoming staff as delegated by supervisor; liaise with supervisor to recognize good performance of new staff and communicate where performance needs to be improved; ? Serve as Contracting Officer's Representative (COR) with a contractor for Program Office services, ensuring that OTI requirements are met; ? Monitor and coordinate the receipt, obligation, management, and reporting of program funds; ? Draft OTI contributions to USAID internal and external reports, the Annual Report, Congressional Budget Justification, and other office, bureau and agency documents; ? Assist the Program Office and country teams with monitoring and evaluation, including assisting in final evaluations, program performance reviews, and reporting; ? Coordinate closely with OTI's three divisions (Operations and Management Division; Field Programs Division; and Program, Learning and Innovation Division) and the Program Office on all issues. Attend the respective team meetings, report out to the supervisor, and ensure that the supervisor's priorities are shared with other divisions and teams. Backstop other teams; ? Coordinate Program Office records management and information technology needs with the OTI Operations and Management Division; ? Travel to country programs to support field operations; ? Prepare Acquisition and Assistance requests and other supporting documentation for the management and administration of procurement, including the Support Which Implements Fast Transition (SWIFT) Indefinite Quantity Contract (IQC), the Program Development Quickly IQC, Support That Augments Rapid Transitions (START) IQC, other procurement mechanisms, Program Office Personal Services Contractors (PSCs), Purchase Orders, and General Services Administration (GSA) contracts. Assist in reporting on Program Office accruals and country team quarterly budget reconciliations. Assist in short-term and long-term procurement planning; ? Serve on short-term assignments with other USAID offices or bureaus in direct support of OTI programs. These placements shall not exceed three months. SUPERVISORY RELATIONSHIP: The Program Specialist will be supervised by the OTI Program Office Team Leader or his/her designee, as a member of the Program Office within the Program, Learning and Innovation (PLI) Division. SUPERVISORY CONTROLS: At the GS-10 and GS-11 levels, the supervisor will set overall objectives and resources available, and work with the employee to develop deadlines, methodology, and work to be accomplished. The employee will be responsible for carrying out assignments and consulting with the supervisor on policy interpretations. The supervisor will evaluate work for technical soundness and effectiveness in meeting work objectives. 10. PHYSICAL DEMANDS PHYSICAL DEMANDS: The work is generally sedentary and does not pose undue physical demands. If traveling overseas, the employee may be subject to some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds). WORK ENVIRONMENT: Work is primarily performed in an office setting. If the employee travels overseas, the work may additionally involve safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions. 11. POINT OF CONTACT: OTI Recruitment Team 529 14th Street, NW, Suite 300 Washington, DC 20045 Telephone Number: +1 (555) 000-0000 E-Mail Address: contact@example.gov II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION (Determines basic eligibility for the position. Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position. See detailed instructions for demonstrating Education/Experience under "Applying") At a minimum, the applicant must have: At the GS-10 "Program Specialist" level: (1) A Master's Degree with one (1) year of work experience; OR A Bachelor's Degree with three (3) years of work experience; OR A High School Diploma with four (4) years of work experience performing a range of administrative or program support duties similar to those outlined in the scope of work, including one (1) year of experience with one or more of the following: program budgeting, program design, program reporting, or program operations support; AND (2) Demonstrated experience in budget planning, tracking, accruals and reconciliation. At the GS-11 "Program Specialist" level: (1) A Master's Degree with two (2) years of work experience; OR A Bachelor's Degree with four (4) years of work experience; OR A High School Diploma with five (5) years of work experience performing a range of administrative or program support duties similar to those outlined in the scope of work, including two (2) years of experience with one or more of the following: program budgeting, program design, program reporting, or program operations support; AND (2) One (1) year of experience in budget planning, tracking, accruals and reconciliation. SELECTION FACTORS: (Determines basic eligibility for the position. Applicants who do not meet all of the selection factors are considered NOT qualified for the position.) - Applicant is a U.S. Citizen; - Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements; - Supplemental document specifically addressing how the candidate meets each of the Evaluation Factors submitted; - Ability to obtain a SECRET level security clearance (NOTE: Dual citizens may be asked to renounce second-country citizenship); - Satisfactory verification of academic credentials. A USAID Secret level security clearance is required prior to issuance of the contract for this position. NOTE: If a full security investigation package is not submitted by the selected within 30 days after it is requested, the offer may be rescinded. If a security clearance is not able to be obtained within four months after the selected submits the initial security clearance documentation, the offer may be rescinded. I. APPLICANT RATING SYSTEM The applicant rating system factors are used to determine the competitive ranking of qualified applicants in comparison to the technical evaluation criteria. Applicants must demonstrate the rating factors outlined below within their resume, as they are evaluated strictly by the information provided. Note: Supplemental documentation with written responses are not required and will not be reviewed for this solicitation. Note: Applicants are required to address each factor of the Applicant Rating System in their resume, describing specifically and accurately what experience, training, education, and/or awards they have received as it pertains to each factor. Failure to address the selection factors and/or Applicant Rating System evaluation factors may result in not receiving credit for all pertinent experience, education, training and/or awards. The evaluation factors are as follows: Program and Budget Management (20 Points): ? Demonstrated experience conducting complex analyses involving program data and information. ? Demonstrative experience developing unique solutions to program management problems. ? Demonstrated financial and budget management experience including U.S. government budget cycle and processes, budget analysis, planning, tracking, and scheduling. Policies and Regulations (15 Points): ? Demonstrated experience researching and interpreting rules and regulations. ? Demonstrated knowledge and experience with federal and USAID procurement policies and regulations. General (15 Points): ? Demonstrated experience balancing competing demands and work priorities. ? Demonstrated experience working independently, under short deadlines, while maintaining a high level of detail. Administrative (10 Points): ? Demonstrated experience providing administrative backstopping. ? Demonstrated experience maintaining program files and record keeping. BASIS OF RATING: Applicants who clearly meet the Education/Experience Requirements and Selection Factors will be further evaluated in accordance with the Applicant Rating System. Those applicants determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks. In the event that a candidate has fully demonstrated his/her qualifications and there are no other competitive applicants, OTI reserves the right to forego the interview process. Applicant Rating System - 60 Points Interview Performance - 40 Points Satisfactory Professional Reference Checks - Pass/Fail (no points assigned) Total Possible Points: 100 The most qualified candidates may be interviewed, required to provide a writing sample, and demonstrate an ability to operate commonly used office applications. OTI will not pay for any expenses associated with the interviews. In addition, applications (written materials and interviews) will be evaluated based on content as well as on the applicant's writing, presentation, and communication skills. In the event that a candidate has fully demonstrated his/her qualifications and there are no other competitive applicants, OTI reserves the right to forego the interview process. Professional references and academic credentials will be evaluated for applicants being considered for selection. OTI reserves the right to contact previous employers to verify employment history. II. APPLYING Applications must be received by the closing date and time at the address specified in Section I, item 3, and submitted to the Point of Contact in Section I, item 11. Qualified applicants are required to submit: 1. Complete resume. In order to fully evaluate your application, your resume must include: (a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all overseas field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements. (b) Specific duties performed that fully detail the level and complexity of the work. (c) Names and contact information (phone and email) of your current and/or previous supervisor(s). (d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. (e) U.S. Citizenship. Your resume should contain explicit information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. If you do not specify which grade level(s), your application will be considered at the lower grade level. This information should be clearly identified in your resume. Failure to provide explicit information to determine your qualifications for the position will result in loss of full consideration. NOTE: The Applicant Rating System Evaluation Factors are worth 60 out of 100 points. Applicants are required to address each factor of the Applicant Rating System in their resume, describing specifically and accurately what experience, training, education, and/or awards they have received as it pertains to each factor. Failure to address the selection factors and/or Applicant Rating System factors may result in not receiving credit for all pertinent experience, education, training and/or awards. 2. USPSC Application form AID 302-3. Applicants are required to complete and sign the form. This form must be physically signed. Electronic signatures will not be accepted. Additional documents submitted will not be accepted. To ensure consideration of applications for the intended position, applicants must prominently reference the solicitation number in the application submission. Applicant resources are available at www.otijobs.net/#!guidance-for-applying/c1ggu. DOCUMENT SUBMITTALS Via mail: Office of Transition Initiatives, 529 14th Street, NW, Suite 300, Washington, D.C. 20045 Via email: contact@example.gov Please note in your document submittal where you heard about this position. NOTE REGARDING GOVERNMENT OBLIGATIONS FOR THIS SOLICITATION This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the application. NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS AND THE SYSTEM FOR AWARD MANAGEMENT All individuals contracted as US PSCs in the United States are required to have a DUNS Number and be registered in the SAM database. The selected candidate will be provided with guidance regarding this registration. For general information about DUNS Numbers and SAM, please refer to Federal Acquisition Regulation (FAR) Clause 52.204-6, Data Universal Numbering System (DUNS) Number and FAR 52.204-7, System for Award Management. https:/acquisition.gov/far/current/html/52_200_206.html or www.sam.gov. ALL QUALIFIED APPLICANTS WILL BE CONSIDERED REGARDLESS OF AGE, RACE, COLOR, SEX, CREED, NATIONAL ORIGIN, LAWFUL POLITICAL AFFILIATION, NON-DISQUALIFYING DISABILITY, MARITAL STATUS, SEXUAL ORIENTATION, AFFILIATION WITH AN EMPLOYEE ORGANIZATION, OR OTHER NON-MERIT FACTOR. III. LIST OF REQUIRED FORMS FOR PSC HIRES Once the CO informs the successful applicant about being selected for a contract award, the CO will provide the successful applicant instructions about how to complete and submit the following forms. Forms outlined below can found at http://www.usaid.gov/forms/ 1. Declaration for Federal Employment (OF-306). 2. Medical History and Examination Form (DS-6561). 3. Questionnaire for Sensitive Positions (for National Security) (SF-86), or Questionnaire for Non-Sensitive Positions (SF-85). 4. Finger Print Card (FD-258). IV. BENEFITS/ALLOWANCES As a matter of policy, and as appropriate, a PSC is normally authorized the following benefits and allowances: 1. BENEFITS: (a) Employer's FICA Contribution (b) Contribution toward Health & Life Insurance (c) Pay Comparability Adjustment (d) Annual Increase (pending a satisfactory performance evaluation) (e) Eligibility for Worker's Compensation (f) Annual & Sick Leave 2. ALLOWANCES: Section numbers refer to rules from the Department of State Standardized Regulations (Government Civilians Foreign Areas) (a) Post Differential Chapter 500 and Tables in Chapter 900. (b) Living Quarters Allowance Section 130. (c) Temporary Lodging Allowance Section 120. (d) Post Allowance Section 220. (e) Supplemental Post Allowance Section 230. (f) Payments During Evacuation Section 600. (g) Education Allowance Section 270. (h) Separate Maintenance Allowance Section 260. (i) Danger Pay Allowance Section 650. (j) Education Travel Section 280. V. TAXES USPSCs are required to pay Federal Income Taxes, FICA, and Medicare VI. ACQUISITION & ASSISTANCE POLICY DIRECTIVES (AAPDS) AND CONTRACT INFORMATION BULLETINS (CIBS) PERTAINING TO PSCs AAPDs and CIBs contain changes to USAID policy and General Provisions in USAID regulations and contracts. Please refer to http://www.usaid.gov/work-usaid/aapds-cibs#psc to determine which AAPDs and CIBs apply to this contract. AAPD 06-10 - PSC MEDICAL EXPENSE PAYMENT RESPONSIBILITY General Provision 28, MEDICAL EXPENSE PAYMENT RESPONSIBILITY (OCTOBER 2006) (a) Definitions. Terms used in this General Provision are defined in 16 FAM 116 available at http://www.state.gov/m/a/dir/regs/fam/16fam/index.htm. Note: Personal services contractors are not eligible to participate in the Federal Employees Health Programs. (b) The regulations in the Foreign Affairs Manual, Volume 16, Chapter 520 (16 FAM 520), Responsibility for Payment of Medical Expenses, apply to this contract, except as stated below. The contractor and each eligible family member are strongly encouraged to obtain health insurance that covers this assignment. Nothing in this provision supersedes or contradicts any other term or provision in this contract that pertains to insurance or medical costs, except that section (e) supplements General Provision 25. "MEDICAL EVACUATION (MEDEVAC) SERVICES." (c) When the contractor or eligible family member is covered by health insurance, that insurance is the primary payer for medical services provided to that contractor or eligible family member(s) both in the United States and abroad. The primary insurer's liability is determined by the terms, conditions, limitations, and exclusions of the insurance policy. When the contractor or eligible family member is not c...