USPSC - OTI Software Engineer

SOLICITATION NUMBER: SOL-OTI-11-000046 ISSUANCE DATE: September 22, 2011 CLOSING DATE: November 8, 2011 5:00 p.m. EST (Deadline Extended) SUBJECT: Solicitation for U.S. Personal Service Contractor for a Software Engineer in Washington, D.C. Ladies/Gentlemen: The United States Government (USG), represented by the U.S. Agency for International Development (USAID), is seeking applications (Optional Form 612 only) from qualified U.S. citizens to provide personal services as a Software Engineer under a personal services contract, as described in the attached solicitation. Submittals shall be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials: 1. Complete and hand-signed federal form OF-612 (including OF-612 continuation sheets as needed). NOTE: Submission of a resume in addition to the required forms is encouraged. A submitted resume, however, is considered supplemental application material. Submission of a resume alone or in lieu of the OF-612 form IS NOT a complete application. All information to be evaluated must be contained in the OF-612 form and must not depend on references to your resume. Failure to provide the required information and/or materials will result in your not being considered for employment. 2. Supplemental document specifically addressing: Each of the Education/Experience requirements shown in the solicitation. Each of the six (6) Evaluation Factors shown in the solicitation. NOTE: The Evaluation Factors are worth 70 out of 100 points. Applicants are required to address each of the Evaluation Factors on a separate sheet describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Incomplete or unsigned applications shall not be considered. These signed forms must be mailed, delivered, faxed, or emailed (email applications must be signed) to: GlobalCorps 529 14th Street, NW, Suite 700 Washington, DC 20045 E-Mail Address: softwareengineer@globalcorps.com Facs'mile: (202) 403-3911 or (202) 403-3941 Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Any questions on this solicitation may be directed to: Timothy Gonya or Caitlyn Shelley Telephone Number: (202) 706-6109 or (202) 706-6114 E-Mail Address: softwareengineer@globalcorps.com Website: www.globalcorps.com Facs'mile: (202) 403-3911 or (202) 403-3941 Sincerely, Cristina Sylvia, Contracting Officer Solicitation for U.S. Personal Service Contractor (PSC) OTI Software Engineer 1. SOLICITATION NO.: SOL-OTI-00-000046 3. ISSUANCE DATE: September 22, 2011 3. CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS: November 8, 2011 5:00 pm EST (Deadline Extended) 4. POSITION TITLE: OTI Software Engineer 5. MARKET VALUE: This position has been designated as a "ladder" position. The highest level of this position is a GS-12; however, USAID intends to fill this position at the entry level GS-11 equivalent level (Salary range: $62,467- $81,204 per year). The actual salary of the successful candidate will be negotiated within the pay range of the GS-11 equivalent level depending on qualifications, previous relevant experience and work history, salary and educational background. Salaries over and above the top of the pay range will not be entertained or negotiated. Following at least one (1) year at the GS-11 equivalent grade the candidate may have the opportunity for advancement to the GS-12 equivalent grade. To be eligible for promotion to the GS-12 level, the incumbent must meet the minimum qualifications of the GS-12 grade, and receive an "Excellent" performance rating in the annual performance evaluation. The evaluation must include a statement by the supervisor that the employee is performing successfully at the current grade and is considered ready to perform at the higher grade level. Neither advancement nor extension of the contract is guaranteed. 6. PERIOD OF PERFORMANCE: 1 year, with 4 one-year option periods 7. PLACE OF PERFORMANCE: Washington, D.C. with possible travel as stated in the position description. 8. STATEMENT OF WORK POSITION DESCRIPTION BACKGROUND The Office of Transition Initiatives (OTI) was created in 1994 as a distinct operating unit within USAID to help local partners advance peace and democracy in priority conflict-prone countries. Seizing critical windows of opportunity, OTI works on the ground to provide fast, flexible, short-term assistance targeted at key transition needs. Countries experiencing a significant political transition in the midst of a disaster or emerging from civil conflict have unique needs that cannot be fully addressed by traditional disaster relief. Timely and effective assistance to promote and consolidate peaceful, democratic advances can make the difference between a successful or a failed transition. OTI assists in securing peace by aiding indigenous, mostly non-governmental, civil society and media organizations. OTI uses such mechanisms as support for re-integration of ex-combatants into civilian society; development of initiatives to promote national reconciliation; identification of quick-impact community self-help projects to meet urgent economic needs; and aid to independent media outlets and community-based organizations to help promote informed debate and broaden public participation. To respond quickly and effectively and meet its program objectives and mandate OTI retains a group of high level professionals and experts under personal services contracts (PSCs). These knowledgeable and skilled professionals make up the vast majority of the OTI work force and are at its forefront implementing and achieving the organization's programmatic goals and objectives. The Bureau for Democracy, Conflict and Humanitarian Assistance (DCHA)/OTI's Operations and Management Division in Washington provides OTI with an advanced level of operational and management support to help ensure ongoing and improved flexible, rapid response in political transition programming overseas. The Operations and Management Division is responsible for instituting and maintaining office-wide systems and processes, office practices and procedures, and the creation of an enhanced response capability through teamwork, responsiveness, fiscal responsibility, quality control, and customer service. Within the Operations and Management Division, the Information and Technology Team (IT Team) is responsible for analyzing needs, developing solutions, and advising on issues related to business process and information management in direct support of OTI's numerous field programs. The IT team regularly participates in core DCHA/OTI process design, development and training exercises. The goal of the IT team is to create and maintain an enhanced response capability to support information management and effective processes for OTI field and Washington teams. The team accomplishes this through analyzing business process and information management needs in order to institute and maintain office-wide systems, processes, practices and procedures that support the overall mission of the office as well as address the needs of individual teams. Program and Operations staff work as a team to ensure country programs are started, managed, and closed efficiently and effectively. For more information about OTI and its country programs please see: http://www.usaid.gov/our_work/cross-cutting_programs/transition_initiatives/ INTRODUCTION The purpose of this contract is to hire a Software Engineer within OTI's Operations and Management Division (OMD). The Software Engineer will provide administrative support for program funded U.S. Personal Services Contract (USPSC) employees and program operations in OTI. The OTI Software Engineer will be supervised by the Chief, Operations Management Division or his/her designee, and will also work under the general guidance and direction of the relevant OTI Team Leader for specific assignments. This is a key position in an exciting and busy office which responds rapidly to crisis situations overseas. For DCHA/OTI to implement its rapid response strategy, it is essential that DCHA/OTI personnel receive prompt support. The Software Engineer has the ability to maintain flexibility in a fast-paced dynamic environment while managing competing priorities and meeting aggressive deadlines. Providing knowledgeable, rapid response using standard operating procedures and making recommendations for improvements or innovations to increase effectiveness and efficiency is critical to successful implementation of OTI's programs and fulfillment of OTI's mandate. OBJECTIVE To hire a Software Engineer to provide support for program funded U.S. Personal Services Contract (USPSC) employees and program operations in OTI. 9. CORE FUNCTIONAL AREAS OF RESPONSIBILITY DUTIES AND RESPONSIBILITIES The work of the Software Engineer requires teamwork, the exercise of discretion, judgment, and personal responsibility. As a member of a highly visible and rapid response office, the Software Engineer requires a willingness and ability to perform a wide range of administrative functions to help ensure programmatic success. The Software Engineer is highly flexible and the working conditions are subject to ongoing change(s), while maintaining a professional and respectful conduct towards colleagues and authority in a diverse workforce. S/he places a premium on the building positive relationships with his/her respective team, with the rest of OTI and with key stakeholders both in and outside of USAID. The Software Engineer is a team player, able to prioritize and follow up on their own actions without prompting, while also assisting a busy supervisor and fellow colleagues to track and respond to incoming requests and routine tasks, filling in gaps as needed to ensure the responsiveness of the team. The Software Engineer has a strong sense of responsibility, service-oriented, highly organized, pays close attention to detail, is able to complete administrative tasks with minimal guidance, and is able to receive and respond to constructive criticism in a professional manner. The Software Engineer is a strategic thinker, articulates innovative ideas, presents solutions, and is a positive role model for colleagues both in and outside of OTI. The Software Engineer is responsible for assisting in management of OTI's information and technology resources, and providing information, technology and communications support services for OTI program implementation staff. The Software Engineer is a member of OTI's Operations and Management Division's Operations Support Team. Under the direct supervision of the Washington-based DCHA/OTI IT Team Leader or his or her designee, the Washington-based Software Engineer will perform the following duties: GS-11 Equivalent - Monitor and understand agency IT and Information Security systems, requirements and policies, especially as they affect OTI and implementing partner staff in the field. Analyze OTI business processes and work products in order to seamlessly integrate OTI's systems into agency systems, while also reducing redundancies in OTI systems whenever additions and/or changes occur in agency systems. - Assist the OTI IT Team in providing OTI business system improvements or additions using current web technologies and techniques through the development, maintenance and support of OTI's information management systems across all OTI field programs worldwide. - Assist the IT Team in providing scheduled and ad hoc training for Washington and field-based staff on use of standard OTI information technology equipment and systems with a special focus on web-based applications. - Perform other duties and activities as required for the successful completion of the OTI mandate, such as backstopping the IT Team members. - Travel overseas in fulfillment of duties as required. - Perform some systems administration work primarily with regards to managing webservers and databases running on the Linux platform. Assist the IT Team in designing and maintaining product release and backup procedures. - Assist the IT Team in data extraction and manipulation on a scheduled and ad-hoc basis in order to better understand the data collected by OTI programs. Work with OTI staff to prepare data visualizations suitable for web viewing and presentations. GS-12 Equivalent At the GS-12 level, incumbent will perform all of the above duties for a GS-11 level, but with greater independence of action. In addition, duties and responsibilities include, but are not limited to: - Monitor and understand agency IT and Information Security systems, requirements and policies, especially as they affect OTI and implementing partner staff in the field. Analyze OTI business processes and work products in order to seamlessly integrate OTI's systems into agency systems, while also reducing redundancies in OTI systems whenever additions and/or changes occur in agency systems. - Assist the OTI IT Team in providing OTI business system improvements or additions using current web technologies and techniques through the development, maintenance and support of OTI's information management systems across all OTI field programs worldwide. - Assist the IT Team in providing scheduled and ad hoc training for Washington and field-based staff on use of standard OTI information technology equipment and systems with a special focus on web-based applications. - Perform other duties and activities as required for the successful completion of the OTI mandate, such as backstopping the IT Team members. - Travel overseas in fulfillment of duties as required. - Perform some systems administration work primarily with regards to managing webservers and databases running on the Linux platform. Assist the IT Team in designing and maintaining product release and backup procedures. - Participate in technology assessments and design of information systems related to OTI's management activities. These special projects may include: operational and programmatic information systems such as personnel, inventory, scheduling, annual reports, web-based OTI information and country program summaries; programmatic tactical technology solutions such as mobile and web-based systems. - Assist the IT Team in data extraction and manipulation on a scheduled and ad-hoc basis in order to better understand the data collected by OTI programs. Work with OTI staff to prepare data visualizations suitable for web viewing and presentations. SUPERVISORY RELATIONSHIP: The Software Engineer will report to OTI's Washington-based Team Leader for Information Technology, or his/her designee, as well as to the Chief, Operations and Management Division. SUPERVISORY CONTROLS: The Supervisor will set specific work objectives. The employee and the supervisor together will develop deadlines, projects, and work to be accomplished. The incumbent is expected to take initiative and manage his/her tasks effectively. 10. PHYSICAL DEMANDS The work is generally sedentary and does not pose undue physical demands. During deployment on assessment teams, Country Start-Ups, Disaster Assistance Response Teams (DARTs) (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds). 11. WORK ENVIRONMENT Work is primarily performed in an office setting. During deployment on Assessments, Country Start-ups, Disaster Assistance Response Teams (DARTs) (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions. 12. START DATE: Immediately, once necessary clearances are obtained. 13. POINT OF CONTACT: See Cover Letter. EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION (Determines basic eligibility for the position. Applicants who do not meet all of education and experience factors are considered NOT qualified for the position. See detailed instructions for demonstrating Education/Experience under "Applying") The incumbent must be an individual with sound judgment and excellent communication, interpersonal and analytical skills. The candidate must be able to accomplish a wide range of assignments, often on short notice, including performing a range of administrative functions, and be willing to step in to help with any team task large or small to help ensure programmatic success. At a minimum, the applicant must have: At the GS-11 Equivalent Level: (1) Bachelor's degree in Computer Science or similar technical field, plus one (1) year progressively responsible experience in web application development and database design as described in the Duties and Responsibilities section above. At the GS-12 Equivalent Level: (1) Bachelor's degree in Computer Science or similar technical field, plus three (3) years progressively responsible experience in application development and database design as described in the Duties and Responsibilities section above. SELECTION FACTORS (Determines basic eligibility for the position. Applicants who do not meet all of the selection factors are considered NOT qualified for the position.) - Applicant is a U.S. Citizen; - Complete and hand-signed federal form OF-612 submitted (see detailed instructions under "Applying"); - Supplemental document specifically addressing how the candidate meets each of the Education/Experience requirements, AND each of the Evaluation Factors submitted; - Ability to obtain a SECRET level security clearance (NOTE: Dual citizens may be asked to renounce second-country citizenship); - Satisfactory verification of academic credentials. EVALUATION FACTORS (Used to determine the competitive ranking of qualified applicants in comparison to other applicants. The factors are listed in priority order from highest to least.) Factor #1 Experience in database design and developing web applications to effectively utilize the database; Factor #2 Experience developing a both server-side and client-side web application using AJAX or similar technologies; Factor #3 Demonstrated customer service ethic, with demonstrated social and interpersonal skills illustrated by the ability to interact in a team setting, or with counterparts, on both the lowest and highest political, social, and economic levels; Factor #4 Experience operating as a team member, without close supervision, in complex and difficult situations with minimal office support; demonstrated ability to work well under pressure with competing priorities and demands; Factor #5 Excellent writing, speaking and communication skills; excellent analytical, organizational and problem solving skills; and Factor #6 An active or recent USG security clearance with a U.S. Government Agency. BASIS OF RATING: Applicants who clearly meet the Education/Experience Requirements and Selection Factors will be further evaluated based on scoring of the Evaluation Factor responses. Those applicants determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks. In the event that a candidate has fully demonstrated his/her qualifications and there are no other competitive applicants, OTI reserves the right to forego the interview process. Applicants are required to address each of the Evaluation Factors on a separate sheet describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to specifically address the Selection and/or Evaluation Factors may result in your not receiving credit for all of your pertinent experience, education, training and/or awards. The Applicant Rating System is as Follows: Evaluation Factors have been assigned the following points: Factor #1 - 20 Factor #2 - 15 Factor #3 - 15 Factor #4 - 10 Factor #5 - 05 Factor #6 - 05 Total Possible - 70 Points Interview Performance - 30 points Satisfactory Professional Reference Checks - Pass/Fail (no points assigned) Total Possible Points: 100 The Evaluation Factors are worth 70 out of 100 points. Be sure to fully respond to each of the Evaluation Factors and include all relevant experience, training, and/or education in your responses. Sample Evaluation Factors are provided on the GlobalCorps website at www.globalcorps.com. The most qualified candidates may be interviewed and required to provide a writing sample. OTI will not pay for any expenses associated with the interviews. In the event that a candidate has fully demonstrated his/her qualifications and there are no other competitive applicants, OTI reserves the right to forego the interview process. Professional references and academic credentials will be evaluated for applicants being considered for selection. APPLYING: Applications must be received by the closing date and time at the address specified in the cover letter. Qualified individuals are required to submit: 1. A complete U.S. Government Optional Form 612 with hand-written signature (including OF-612 continuation sheets as needed) (downloadable forms are available on the USAID website, http://www.usaid.gov/forms, or at www.globalcorps.com). NOTE: Submission of a resume in addition to the required forms is encouraged. A submitted resume, however, is considered supplemental application material. Submission of a resume alone or in lieu of the OF-612 form IS NOT a complete application. All information to be evaluated must be contained in the OF-612 form and must not depend on references to your resume. Failure to provide the required information and/or materials will result in your not being considered for employment. All applicants must submit complete dates (months/years) and hours per week for all positions listed on the OF-612 or on supplemental OF-612 continuation sheets to allow for adequate evaluation of your direct and related experience. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements. Dates (months/years) and locations for all field experience must also be detailed. 2. A supplemental document specifically addressing: Each of the Education/Experience requirements shown in the solicitation. Each of the six (6) Evaluation Factors shown in the solicitation. NOTE: The Evaluation Factors are worth 70 out of 100 points. Applicants are required to address each of the Evaluation Factors on a separate sheet describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any cover letter. DOCUMENT SUBMITTALS Via mail: GlobalCorps, 529 14th Street, NW, Suite 700, Washington, D.C. 20045 Via facs'mile: (202) 403-3911 or (202) 403-3941 Via email: softwareengineer@globalcorps.com Please note in your document submittal where you heard about this position. NOTE: If a temporary or full secret security clearance is not obtained within four months after offer acceptance, the offer may be rescinded. NOTE REGARDING GOVERNMENT OBLIGATIONS FOR THIS SOLICITATION This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the application. NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS All individuals contracted as US PSCs are required to have a DUNS Number. USAID will provide a generic DUNS Number and PSCs are not required to register with CCR. For general information about DUNS Numbers, please refer to Federal Acquisition Regulation (FAR) Clause 52.204-6, Data Universal Numbering System (DUNS) Number (10/2003) https://www.acquisition.gov/far/current/html/52_200_206.html LIST OF REQUIRED FORMS FOR PSCs Forms outlined below can found at: http://www.usaid.gov/forms/ or at http://www.forms.gov/bgfPortal/main.do 1. Optional Form 612. 2. Medical History and Examination Form (DS-6561). ** 3. Questionnaire for Sensitive Positions (for National Security) (SF-86), or ** 4. Questionnaire for Non-Sensitive Positions (SF-85). ** 5. Finger Print Card (FD-258). ** 6. Employment Eligibility Verification (I-9 Form). ** ** Forms 2 through 6 shall be completed ONLY upon the advice of the Contracting Officer that an applicant is the successful candidate for the job. CONTRACT INFORMATION BULLETINS (CIBs) and ACQUISITION & ASSISTANCE POLICY DIRECTIVES (AAPDs) PERTAINING TO PSCs CIBs and AAPDs contain changes to USAID policy and General Provisions in USAID regulations and contracts. Please refer to http://www.usaid.gov/business/business_opportunities/cib/subject.html#psc to determine which CIBs and AAPDs apply to this contract. AAPD 06-10 - PSC MEDICAL PAYMENT RESPONSIBILITY AAPD No. 06-10 is hereby incorporated as Attachment 1 to the solicitation. BENEFITS/ALLOWANCES: As a matter of policy, and as appropriate, a PSC is normally authorized the following benefits and allowances: BENEFITS: Employer's FICA Contribution Contribution toward Health & Life Insurance Pay Comparability Adjustment Annual Increase (pending a satisfactory performance evaluation) Eligibility for Worker's Compensation Annual & Sick Leave ALLOWANCES (if Applicable).* (A) Temporary Lodging Allowance (Section 120). (B) Living Quarters Allowance (Section 130). (C) Post Allowance (Section 220). (D) Supplemental Post Allowance (Section 230). (E) Separate Maintenance Allowance (Section 260). (F) Education Allowance (Section 270). (G) Education Travel (Section 280). (H) Post Differential (Chapter 500). (I) Payments during Evacuation/Authorized Departure (Section 600), and (J) Danger Pay (Section 650). * Standardized Regulations (Government Civilians Foreign Areas). FEDERAL TAXES: USPSCs are required to pay Federal Income Taxes, FICA, and Medicare ALL QUALIFIED APPLICANTS WILL BE CONSIDERED REGARDLESS OF AGE, RACE, COLOR, SEX, CREED, NATIONAL ORIGIN, LAWFUL POLITICAL AFFILIATION, NON-DISQUALIFYING HANDICAP, MARITAL STATUS, SEXUAL ORIENTATION, AFFILIATION WITH AN EMPLOYEE ORGANIZATION, OR OTHER NON-MERIT FACTOR. ATTACHMENT 1 ACQUISITION & ASSISTANCE POLICY DIRECTIVE (AAPD) NO. 06-10 PSC MEDICAL EXPENSE PAYMENT RESPONSIBILITY General Provision 22, MEDICAL EXPENSE PAYMENT RESPONSIBILITY (OCTOBER 2006) (a) Definitions. Terms used in this General Provision are defined in 16 FAM 116 available at http://www.state.gov/m/a/dir/regs/fam/c23002.htm. Note: Personal services contractors are not eligible to participate in the Federal Employees Health Programs. (b) The regulations in the Foreign Affairs Manual, Volume 16, Chapter 520 (16 FAM 520), Responsibility for Payment of Medical Expenses, apply to this contract, except as stated below. The contractor and each eligible family member are strongly encouraged to obtain health insurance that covers this assignment. Nothing in this provision supersedes or contradicts any other term or provision in this contract that pertains to insurance or medical costs, except that section (e) supplements General Provision 25. "MEDICAL EVACUATION (MEDEVAC) SERVICES." (c) When the contractor or eligible family member is covered by health insurance, that insurance is the primary payer for medical services provided to that contractor or eligible family member(s) both in the United States and abroad. The primary insurer's liability is determined by the terms, conditions, limitations, and exclusions of the insurance policy. When the contractor or eligible family member is not covered by health insurance, the contractor is the primary payer for the total amount of medical costs incurred and the U.S. Government has no payment obligation (see paragraph (f) of this provision). (d) USAID serves as a secondary payer for medical expenses of the contractor and eligible family members who are covered by health insurance, where the following conditions are met: (1) The illness, injury, or medical condition giving rise to the expense is incurred, caused, or materially aggravated while the eligible individual is stationed or assigned abroad; (2) The illness, injury, or medical condition giving rise to the expense required or requires hospitalization and the expense is directly related to the treatment of such illness, injury, or medical condition, including obstetrical care; and (3) The Office of Medical Services (M/MED) or a Foreign Service medical provider (FSMP) determines that the treatment is appropriate for, and directly related to, the illness, injury, or medical condition. (e) The Mission Director may, on the advice of M/MED or an FSMP at post, authorize medical travel for the contractor or an eligible family member in accordance with the General Provision 10, Travel and Transportation Expenses (July 1993), section (i) entitled "Emergency and Irregular Travel and Transportation." In the event of a medical emergency, when time does not permit consultation, the Mission Director may issue a Travel Authorization Form or Medical Services Authorization Form DS-3067, provided that the FSMP or Post Medical Advisor (PMA) is notified as soon as possible following such an issuance. The contractor must promptly file a claim with his or her medevac insurance provider and repay to USAID any amount the medevac insurer pays for medical travel, up to the amount USAID paid under this section. The contractor must repay USAID for medical costs paid by the medevac insurer in accordance with sections (f) and (g) below. In order for medical travel to be an allowable cost under General Provision 10, the contractor must provide USAID written evidence that medevac insurance does not cover these medical travel costs. (f) If the contractor or eligible family member is not covered by primary health insurance, the contractor is the primary payer for the total amount of medical costs incurred. In the event of a medical emergency, the Medical and Health Program may authorize issuance of Form DS-3067, Authorization for Medical Services for Employees and/or Dependents, to secure admission to a hospital located abroad for the uninsured contractor or eligible family member. In that case, the contractor will be required to reimburse USAID in full for funds advanced by USAID pursuant to the issuance of the authorization. The contractor may reimburse USAID directly or USAID may offset the cost from the contractor's invoice payments under this contract, any other contract the individual has with the U.S. Government, or through any other available debt collection mechanism. (g) When USAID pays medical expenses (e.g., pursuant to Form DS-3067, Authorization for Medical Services for Employees and/or Dependents), repayment must be made to USAID either by insurance payment or directly by the contractor, except for the amount of such expenses USAID is obligated to pay under this provision. The Contracting Officer will determine the repayment amount in accordance with the terms of this provision and the policies and procedures for employees contained in 16 FAM 521. When USAID pays the medical expenses, including medical travel costs (see section (e) above), of an individual (either the contractor or an eligible family member) who is covered by insurance, that individual promptly must claim his or her benefits under any applicable insurance policy or policies. As soon as the individual receives the insurance payment, the contractor must reimburse USAID for the full amount that USAID paid on the individual's behalf or the repayment amount determined by the Contracti...