V212--New: 5-year Indefinite Quantity Contract: 7/1/2026 through 06/30/2031. Non-Emergency Medical Transportation Services at the William S Middleton VA Hospital in Madison, WI, and its affiliated Clinics.

This contract, identified by solicitation number 36C25226Q0366, establishes a five-year Indefinite Quantity Contract (IQC) for Non-Emergency Medical Transportation (NEMT) services to be performed at the William S. Middleton Memorial VA Hospital in Madison, Wisconsin, and its affiliated clinics, with a performance period from July 1, 2026, through June 30, 2031. The contract is structured as a Firm-Fixed-Price agreement and is divided into five one-year priced periods, each with defined base fares for ambulatory sedans and wheelchair vans, along with per-mile rates for trips exceeding 30 miles and incremental wait time charges. The Government will only pay for services actually ordered and rendered, and invoicing must be submitted monthly in arrears via Electronic Funds Transfer through the System for Award Management, in accordance with VA-specific electronic submission requirements. All offerings are subject to a Small Business Set-Aside under the Women-Owned Small Business program, and bidders must qualify as small businesses, provide their Unique Entity Identifier and CAGE code, maintain active SAM registration, and comply with post-award re-representation rules. Proposal submissions must be under 7 MB and emailed directly to the Contracting Officer. The performance requirements mandate the use of a fleet of ambulatory sedans and wheelchair vans to ensure timely patient transportation, with drop-offs scheduled no earlier than 45 minutes before and no later than 15 minutes before each appointment, achieving a minimum of 95% on-time performance quarterly. Contractors must provide detailed trip documentation, including authorization numbers, pickup and drop-off locations, loaded miles, wait time, driver and vehicle identification, and cancellation or no-show records. A comprehensive Quality Control Plan addressing all elements of PWS Section 8 is required, alongside a written infectious disease prevention policy covering driver screening and vehicle decontamination. Daily vehicle inspections using a standardized checklist are mandatory, and all vehicles must comply with state Department of Transportation safety standards and federal regulations under 49 CFR Parts 27, 37, 38, and 571, including operational heating, air conditioning, speedometers, odometers, and secure, accessible doors. The contractor must also implement a compliant commercial GPS system per PWS section 2.10 and ensure all personnel complete annual fingerprinting at the VA Hospital and undergo a Special Agreement Check aligning with VA Directive 0710. Drivers must