Video Directly Observed Therapy (“VDOT”) RFO

The Texas Health and Human Services Commission, on behalf of the Texas Department of State Health Services, is soliciting proposals for a Video Directly Observed Therapy (VDOT) software platform. This solution will provide a web-based interface and mobile application to allow staff to remotely observe tuberculosis patients taking their medications through both synchronous real-time video and asynchronous recorded submissions. The contract features an initial one-year term with the possibility of four one-year optional extensions and one additional operational extension. Historical compensation for similar contracts has been approximately 188,400 dollars per fiscal year. Qualified vendors must possess at least four years of recent experience in providing and maintaining VDOT systems and must achieve TX-RAMP Certification Level 2. Proposals are evaluated based on a best value determination, with scoring weighted toward the narrative and technical proposal at 50 percent, relevant experience at 30 percent, and cost at 20 percent. Submissions must be delivered via two labeled USB drives containing specific PDF and Excel files by the October 29, 2026, deadline. Awardees are required to adhere to strict state and federal privacy laws, DSHS medical guidelines, and comprehensive insurance and conduct standards.