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Voice of Customer (VoC) Experience Tool license, hosting, and operations and management services.

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Department of Housing and Urban Development, specifically the Office of the Chief Financial Officer, is seeking a provider for Voice of Customer Experience Tool licensing, hosting, and operations and management services. This requirement is categorized under NAICS code 541519 and is identified as a forecast for the FY26-27 period. The procurement is designated as an 8(a) Sole Source set-aside under FAR 19.8. Harold D Owens serves as the primary point of contact for this effort, which focuses on implementing and managing a comprehensive tool to capture and analyze customer experience feedback.

General Info

8(a) sole source contract for VoC Experience Tool licensing, hosting, and management services.

Agency

Department of Housing and Urban Development → Office of Chief Financial Officer

NAICS

541519 - Other Computer Related Services

Place of Performance

USA

Set-Aside

8AN

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

PostedJan 1

forecast

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Organization & Contact Information

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AgencyDepartment of Housing and Urban Development → Office of Chief Financial Officer

Contacts1 person available

OfficeN/A

Organization / AgencyDepartment of Housing and Urban Development → Office of Chief Financial Officer

Office AddressN/A

Contacts

Harold D OwensPoint of Contact

contact@example.gov

Full Description

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Voice of Customer (VoC) Experience Tool license, hosting, and operations and management services. Current Contract Number: 86614922C00009

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