We operate on the PioneerRx pharmacy management system and are looking to modernize our patient communications. Because this implementation is part of a federally funded rural health grant initiative, we are required by federal procurement standards to

Solicitation 3170036752, issued by the Mississippi Development Authority for the George Regional Health System, seeks a vendor to modernize patient communications through the implementation of an Integrated IVR/Communication System with AI capabilities. The system must feature live integration with the PioneerRx pharmacy management system and support a monthly volume of 18,000 prescriptions. As part of the implementation, the vendor is required to replace 12 existing telephones to ensure full compatibility with the new system. Because this project is part of a federally funded rural health grant initiative, the procurement process must adhere to federal procurement standards, including the evaluation of multiple integrated systems. Interested vendors must provide a quote covering a three-year period, including software licensing or subscription costs, implementation and setup fees, and confirmation of PioneerRx integration capabilities. The response deadline is October 19, 2026, at 12:00 PM CST. Primary points of contact for this effort are Melanie Sigler and Carman Walley, Director of Pharmacy at George County Pharmacy.