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Contract Overview

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The Food and Drug Administration is seeking to acquire and implement an enterprise customer experience management platform. This initiative aims to provide the agency with a systematic method for collecting, analyzing, and acting upon user feedback gathered from its various public-facing digital properties. Classified under NAICS code 541519, this opportunity is currently listed as a forecast. Interested parties may coordinate with the Odt Acquisition Liaison for further program details as the agency works toward establishing a formal contracting officer for the project.

General Info

FDA seeks an enterprise customer experience management platform to analyze public user feedback.

NAICS

541519 - Other Computer Related Services

Place of Performance

USA

Set-Aside

NONE

Documents

0

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Timeline

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forecast

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Organization & Contact Information

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AgencyFood and Drug Administration → Food And Drug Administration
Contacts2 people available
OfficeN/A
Office AddressN/A
Contacts
Odt Acquisition Liaison
To Be Determined To Be DeterminedContracting Officer

Full Description

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IT Acquisition: The purpose of this initiative is to acquire and implement an enterprise customer experience management platform that enables the FDA to systematically collect, analyze, and act upon user feedback across its public-facing digital properties.

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