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The Food and Drug Administration is seeking to acquire and implement an enterprise customer experience management platform. This initiative aims to provide the agency with a systematic method for collecting, analyzing, and acting upon user feedback gathered from its various public-facing digital properties. Classified under NAICS code 541519, this opportunity is currently listed as a forecast. Interested parties may coordinate with the Odt Acquisition Liaison for further program details as the agency works toward establishing a formal contracting officer for the project.
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USASet-Aside
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