Aileen Hernandez

Aileen Hernandez serves as a key procurement professional within the New York City Department of Investigation (DOI), supporting the agency’s mission to uphold public integrity through technology-driven investigations. In her role, she manages the acquisition of specialized information technology services essential to modernizing investigative workflows, digital evidence handling, and cybersecurity infrastructure. Her responsibilities encompass the full lifecycle of contracting for software solutions, data analytics platforms, and forensic tools that enhance the DOI’s ability to detect and deter fraud, waste, and misconduct across city agencies. She typically handles complex, non-personal services contracts under the Other Computer Related Services NAICS category, ensuring compliance with federal and municipal procurement standards. While specific contractor names are not publicly available, Hernandez maintains relationships with a diverse pool of IT service providers experienced in public sector investigations, digital forensics, and secure data management. Her procurement approach emphasizes performance-based outcomes, requiring vendors to demonstrate proven expertise in law enforcement technology, cloud-based evidence repositories, and audit-compliant system design. She fosters collaborative partnerships with vendors who can scale solutions rapidly and integrate seamlessly with existing city systems, prioritizing agility and interoperability over proprietary lock-in. Hernandez’s contracting patterns show a consistent preference for open, non-set-aside competitions, with 100% of awards issued under unrestricted solicitations. This reflects a strategic focus on maximizing competition and technical capability rather than socioeconomic preferences, though small businesses are not excluded—they compete on equal footing based on merit and compliance. Her primary procurement focus lies in NAICS 541519, encompassing custom software development, cybersecurity services, digital investigation platforms, and data analytics tools tailored for government oversight. She specializes in acquiring solutions that support forensic data extraction, case management systems, and secure communication channels, demonstrating deep technical fluency in the domain of public sector digital investigations.