Carlene R. Jackson

Carlene R. Jackson serves as a Contract Specialist (CTR) within the Immediate Office of the Secretary of Transportation (693JK4), where she plays a pivotal role in executing mission-critical acquisitions that support the secure and efficient operations of federal transportation leadership. Her responsibilities encompass the full lifecycle of procurement activities—from requirements validation and market research to solicitation development, source selection, and contract administration—ensuring compliance with federal acquisition regulations and agency strategic priorities. She specializes in high-stakes, mission-enabling contracts involving cybersecurity infrastructure, IT modernization, and administrative support services essential to the Secretary’s office and headquarters operations. Carlene collaborates with a diverse array of vendors specializing in computer systems, facilities management, and management consulting services. While no single contractor dominates her portfolio, she consistently engages with merchant wholesalers of computer equipment, IT infrastructure providers, and strategic management consultants who deliver scalable, secure, and interoperable solutions. Her working relationships are characterized by a focus on technical proficiency, regulatory compliance, and performance-based outcomes, fostering partnerships that align with the agency’s emphasis on operational resilience and technological advancement. Carlene’s contracting patterns reflect a strong preference for full and open competition, with 100% of her acquisitions classified as “No Set-Aside.” This underscores her commitment to leveraging market-wide innovation and capability without socioeconomic set-asides, prioritizing technical merit and value over certification-based preferences. Her approach ensures broad access to qualified vendors while maintaining rigorous standards for quality and accountability. Her primary procurement focus lies in NAICS 423430 (computer and peripheral equipment wholesaling), 541513 (computer facilities management), and 541611 (administrative management consulting), reflecting deep expertise in procuring integrated IT infrastructure, managed services, and strategic advisory support. She specializes in acquiring solutions that enhance cybersecurity posture, optimize administrative workflows, and modernize the technological backbone of senior transportation leadership operations.