Carol Dicicco

Carol Dicicco serves as a Contract Specialist within the Federal Protective Service East CCG Division 1 Acquisition Division, part of the Department of Homeland Security’s Office of Procurement Operations. She plays a critical role in executing mission-critical acquisitions for physical security services and integrated surveillance systems that safeguard federal facilities. Her portfolio is exclusively focused on security systems services, ensuring the timely and compliant procurement of personnel, access control technologies, video surveillance infrastructure, and risk-based protective solutions. Dicicco manages the full lifecycle of contract actions—from market research and solicitation development to award and administration—aligned with FAR guidelines and DHS acquisition policies to maintain operational readiness across high-risk federal sites. She maintains consistent working relationships with key contractors including GXC MAX INC, FLATTER, INC, and ENPROVERA CORP, all of which provide specialized security systems integration and managed protective services. Her procurement approach emphasizes performance-based contracting and clear statement of work development to ensure accountability and mission alignment. These vendor partnerships are characterized by long-term engagement, rigorous performance evaluation, and collaborative problem-solving to meet evolving security threats. Dicicco’s contracting activity is fully committed to small business participation, with 100% of her acquisitions set aside for total small businesses under FAR 19.5. She actively fosters a procurement environment that prioritizes economic opportunity for small businesses, ensuring equitable access to federal security contracts without reliance on other socioeconomic set-asides. Her consistent application of small business set-asides reflects a strategic commitment to building a resilient, diverse vendor base capable of delivering mission-critical security services. Her technical expertise centers on NAICS 561621—Security Systems Services (except Locksmiths)—where she procures comprehensive solutions including electronic access control, intrusion detection, perimeter security, and integrated command and control systems. She specializes in acquiring both hardware and managed services that enhance the physical security posture of federal infrastructure, demonstrating deep domain knowledge in security technology integration and risk mitigation frameworks.