Carrie Smith

Carrie Smith serves as a key procurement lead within Operation Services at the Internal Revenue Service, overseeing the acquisition of mission-critical technical services that support the modernization of federal tax administration systems. Her work directly advances the agency’s priorities in operational efficiency and digital transformation, with a sharp focus on custom software development and process automation. She manages the full lifecycle of acquisitions—from requirements definition and market research to contract award and performance monitoring—ensuring alignment with IRS compliance mandates and cybersecurity standards. Her portfolio is exclusively centered on high-impact, technology-driven contracts that enable scalable, secure tax processing infrastructure. Smith maintains long-standing relationships with leading providers of tax and legal information systems, most notably West Publishing Corporation and Bloomberg Industry Group, Inc. These partnerships reflect a preference for established vendors with deep domain expertise in regulatory data management, legal research platforms, and automated compliance tools. Her contracting approach emphasizes performance-based outcomes, rigorous vendor evaluation, and adherence to federal acquisition regulations, fostering collaborative, results-oriented engagements rather than transactional purchases. There is no reliance on socioeconomic set-asides; all acquisitions are conducted as full and open competitions. This reflects a strategic decision to prioritize technical capability and system interoperability over socioeconomic preferences, ensuring the highest quality solutions for mission-critical tax systems. While small business participation is not formally incentivized in her portfolio, all vendors are evaluated on merit, technical merit, and past performance. Her procurement activity is entirely focused on NAICS 541511—Custom Computer Programming Services—reflecting a specialized expertise in bespoke software development for tax compliance, data integration, and workflow automation. She procures secure, scalable applications tailored to IRS’s unique regulatory environment, including backend processing systems, user-facing portals, and data analytics platforms that support enforcement and taxpayer service objectives.