Cathie Douglass

Cathie Douglass serves as a Program Manager responsible for overseeing the planning, execution, and administration of mission-critical service acquisitions within her organization. She plays a pivotal role in aligning procurement strategies with operational requirements, ensuring compliance with federal acquisition regulations and performance-based contracting standards. Her portfolio centers on maintenance, repair, and operational support services, with a strong emphasis on technical and facility-related service delivery. Douglass manages the full lifecycle of acquisitions—from market research and requirement definition to contract award and performance monitoring—ensuring timely and cost-effective outcomes that meet agency mission objectives. While specific contractor names are not publicly available, Douglass maintains a broad network of service providers specializing in facility maintenance, equipment repair, and technical support services. She engages with both large-capacity contractors and niche service firms capable of delivering specialized, on-site support under performance-based service agreements. Her contracting patterns reflect a preference for long-term, indefinite-delivery/indefinite-quantity (IDIQ) vehicles and task order solicitations that enable responsive, scalable service delivery across multiple locations. Douglass’s procurement activity is exclusively classified under the “No Set-Aside” category, indicating a focus on open competition without socioeconomic set-asides such as 8(a), HUBZone, or SDVOSB preferences. This approach prioritizes technical capability, past performance, and cost-effectiveness over socioeconomic criteria, reflecting a strategy aligned with mission-critical service continuity and broad market access. Her primary procurement focus is on NAICS Code 811219—Other Personal and Household Goods Repair and Maintenance—which encompasses a wide range of services including appliance repair, electronic equipment servicing, and facility maintenance operations. This specialization underscores her expertise in procuring skilled labor-intensive services that require certified technicians and adherence to industry-specific safety and quality standards. Her domain knowledge ensures the acquisition of high-reliability, low-downtime support services critical to operational readiness.