Christy L. Glass

Christy L. Glass serves as a key procurement lead within the USDA Rural Housing Service’s Strategic Acquisition Division, where she manages acquisitions critical to modernizing digital infrastructure supporting rural housing guarantees, loan servicing, and applicant management systems. Her role centers on ensuring secure, scalable, and efficient technology solutions that enhance program delivery across underserved rural communities. She routinely handles complex IT service contracts, including software development, systems integration, and custom programming services, aligning procurements with federal modernization mandates and cybersecurity standards. Her work directly supports the agency’s mission to digitize legacy platforms while maintaining compliance with federal acquisition regulations. Glass cultivates partnerships with a mix of large-tier IT service providers and certified small businesses, with a strong emphasis on 8(a) competed contracts. While no single contractor dominates her portfolio, her procurement patterns reflect a deliberate balance between established technology vendors and emerging small businesses capable of delivering agile, mission-aligned solutions. She fosters collaborative relationships with vendors who demonstrate proven experience in federal housing systems, data modernization, and secure cloud-based architectures. Her contracting strategy prioritizes socioeconomic inclusion, with nearly 29% of awards directed toward 8(a) certified firms, reflecting a robust commitment to small business participation. The remaining 71% of acquisitions are competed without set-asides, indicating a preference for open competition when technical requirements demand broader market capabilities or specialized expertise not readily available among disadvantaged businesses. Glass’s procurement focus is concentrated in NAICS 511210 (Software Publishers) and 541511 (Custom Computer Programming Services), with additional activity in 541519 (Other Computer-Related Services) and 423430 (Computer Equipment Wholesalers). She specializes in acquiring custom software development, system modernization, data migration tools, and integrated platform solutions that support rural housing administration—demonstrating deep technical familiarity with federal housing IT ecosystems and enterprise software lifecycle management.