Crystal Zorich

Crystal Zorich serves as a Contract Specialist within the GSA/FAS Office of Acquisition Operations, where she plays a pivotal role in executing procurements that sustain the federal government’s travel and administrative support infrastructure. She manages the full lifecycle of acquisitions for critical services including travel arrangement, lodging, and related operational solutions, ensuring compliance with FAR regulations and alignment with the agency’s mission to enhance government mobility and operational readiness. Her work directly supports the Federal Travel Regulation framework and the modernization of the government’s travel ecosystem through efficient, secure, and cost-effective contracting practices. Zorich collaborates with a diverse range of vendors, including travel management companies, technology service providers, and specialized service contractors. While specific contractor names are not disclosed, her contracting patterns reflect consistent engagement with firms capable of delivering integrated travel solutions, cloud-based reservation systems, and administrative support services. She fosters collaborative, performance-based vendor relationships grounded in clear deliverables, quality assurance protocols, and continuous service evaluation. Her procurement strategy demonstrates strong commitment to socioeconomic goals, with approximately 40% of her portfolio dedicated to small business set-asides—equally split between Total Small Business Set-Asides and Service-Disabled Veteran-Owned Small Business (SDVOSB) preferences. She actively prioritizes opportunities for veteran-owned and small business concerns, aligning with GSA’s mandate to expand equitable access to federal contracts. Zorich’s primary technical focus lies in NAICS 561599 (All Other Travel Arrangement and Reservation Services), complemented by acquisitions in other computer-related services, residential lessor services, and ophthalmic goods manufacturing. Her domain expertise spans travel logistics platforms, digital booking systems, and ancillary administrative support solutions, positioning her as a key operator in securing mission-critical services that underpin federal workforce mobility and operational efficiency.