Cynthia Claiborne-Norman

Cynthia S. Claiborne-Norman serves as a Contract Officer responsible for managing the full lifecycle of federal acquisitions, from requirements definition through contract award and administration. She plays a critical role in ensuring compliance with federal procurement regulations while advancing mission-critical objectives through strategic sourcing. Her portfolio primarily encompasses information technology and financial systems services, with a focus on delivering secure, scalable, and efficient solutions to support government operations. She routinely handles competitive procurements under FAR Part 15, emphasizing performance-based contracting and risk mitigation in complex technical environments. While specific contractor names are not available, her contracting patterns indicate a preference for established industry vendors with proven technical capabilities in financial processing and IT services. She engages with a diverse pool of contractors, including large system integrators and specialized service providers, fostering collaborative relationships grounded in transparency, accountability, and performance outcomes. Her approach prioritizes fair and open competition while ensuring vendor reliability and compliance with federal standards. Cynthia demonstrates a strong commitment to socioeconomic contracting, with 87.5% of her awards issued under full and open competition and 12.5% reserved for 8(a) certified small businesses. This balanced approach reflects her dedication to promoting small business participation without compromising acquisition efficiency or mission readiness. Her consistent use of 8(a) set-asides signals a deliberate effort to cultivate emerging vendors in high-demand technical sectors. Her primary procurement focus lies in NAICS codes related to financial transactions processing, custom computer programming, computer systems design, and other computer-related services. She specializes in acquiring software development, systems integration, and backend processing solutions that support financial operations and digital infrastructure. Her technical expertise spans financial systems modernization, secure data processing, and IT service delivery, positioning her as a key player in advancing digital transformation within federal financial operations.