Cynthia Norman

Cynthia Norman supports the IT Program Support Division within the U.S. Department of Housing and Urban Development, playing a critical role in advancing the agency’s digital transformation initiatives. She manages the acquisition of custom software development, analytical platforms, and IT modernization services that underpin HUD’s housing assistance, loan servicing, and financial compliance systems. Her procurement activities are aligned with strategic goals to enhance data-driven decision-making and operational efficiency across HUD’s mission-critical programs, focusing on end-to-end lifecycle management of IT contracts from solicitation through contract administration. Her primary contractor relationships center on CORELOGIC SOLUTIONS, LLC, a trusted vendor with deep expertise in housing data analytics and loan servicing systems. Norman consistently engages with this partner on complex, mission-aligned projects, reflecting a pattern of long-term, performance-based contracting. She also collaborates with a diverse ecosystem of IT service providers, including firms specializing in systems integration, cloud-enabled platforms, and administrative consulting, fostering collaborative, outcomes-driven vendor relationships grounded in technical rigor and compliance. Norman’s contracting portfolio reflects a balanced approach to socioeconomic goals, with 25% of awards designated as total small business set-asides under FAR 19.5, demonstrating a clear commitment to expanding opportunities for small businesses. While the majority of acquisitions are open to all competitors, her consistent use of small business set-asides underscores a deliberate strategy to cultivate innovation and capacity within the small business IT sector. Her procurement focus is concentrated in NAICS 541511 (Custom Computer Programming Services) and 541519 (Other Computer Related Services), reflecting a strong emphasis on bespoke software development for housing programs. She also frequently procures administrative management consulting services under NAICS 541611 to support process optimization and systems governance. Her technical domain expertise lies in modernizing legacy housing systems, integrating data analytics tools, and deploying secure, scalable IT solutions that support affordable housing compliance and program integrity.