Frances Waters

Frances C. Waters serves as a Computer Specialist within the IT Network Services Contract Operations Division (47QTCD) of the General Services Administration’s Federal Acquisition Service. In this role, she supports the acquisition and management of mission-critical information technology services that modernize federal digital infrastructure, ensuring secure, scalable, and interoperable systems. Her responsibilities include evaluating technical requirements, developing solicitation documents, and overseeing contract execution for software development, systems integration, and professional IT support services. Waters plays a pivotal role in aligning procurement activities with the agency’s strategic priorities to enhance operational efficiency and cybersecurity resilience across federal networks. While specific contractor names are not publicly disclosed, Waters engages with a diverse pool of IT service providers specializing in custom software solutions, cloud-enabled platforms, and network optimization services. Her contracting patterns reflect a preference for agile, performance-based acquisition strategies, fostering collaborative relationships with vendors capable of delivering rapid iteration, DevOps support, and compliance with federal cybersecurity frameworks such as NIST SP 800-53 and CMMC. Waters demonstrates a strong commitment to small business participation, with approximately one-third of her acquisitions structured as Total Small Business Set-Asides under FAR 19.5. Her procurement approach consistently prioritizes socioeconomic programs, creating opportunities for small businesses to compete for high-impact IT service contracts while maintaining rigorous technical standards. Her primary focus lies within NAICS 541519 (Other Computer Related Services), encompassing a broad spectrum of specialized IT services including systems design, technical consulting, data analytics, and mission-critical application development. Waters’ expertise centers on procuring solutions that support federal digital transformation, with deep familiarity in enterprise architecture, cybersecurity integration, and service-oriented infrastructure modernization.