Grace Zipagan-Dela Cruz

Grace Zipagan serves as a Facilities Contract Specialist, responsible for managing the acquisition lifecycle of postal infrastructure and facility-related services. In this role, she ensures compliance with federal procurement regulations while delivering mission-critical support to postal operations, including maintenance, construction, and facility modernization projects. Her work is central to sustaining the operational readiness of postal facilities nationwide, and she routinely coordinates with technical specialists, program managers, and legal advisors to structure solicitations that balance cost efficiency with performance requirements. She handles a broad spectrum of contract types, including fixed-price, cost-reimbursement, and indefinite-delivery/indefinite-quantity (IDIQ) instruments tailored to facilities management needs. While no specific contractor relationships are currently identifiable in the data, Grace engages with a diverse pool of vendors specializing in facility maintenance, HVAC systems, electrical infrastructure, and environmental compliance services. Her procurement approach emphasizes competitive bidding and vendor qualification, fostering relationships with both large-scale service providers and qualified small businesses capable of delivering specialized facility support under federal standards. Grace’s contracting activity is exclusively non-set-aside, with 100% of her acquisitions conducted under full and open competition. This reflects a strategic alignment with agency priorities that require broad market access and standardized service delivery across a nationwide network, rather than targeted socioeconomic set-asides. Her approach ensures equitable opportunity for all qualified offerors while maintaining rigorous performance benchmarks. Her primary focus is on NAICS code 491110, which encompasses U.S. Postal Service operations and associated facility services. She specializes in procuring services such as building repairs, grounds maintenance, security system integration, energy efficiency retrofits, and accessibility upgrades under federal facility standards. Her domain expertise lies in the unique operational demands of postal infrastructure, requiring deep familiarity with USPS design specifications, regulatory compliance, and logistics-driven facility requirements.