Hilya Shikongo

Hilya Shikongo serves as a Procurement Supervisor responsible for overseeing the acquisition lifecycle of critical services aligned with health insurance and travel support functions. In this role, she ensures compliance with federal procurement regulations while driving efficiency, transparency, and value in contract awards. She manages the full spectrum of acquisition activities—from market research and solicitation development to contract award and administration—focusing on high-volume, low-complexity procurements that support operational continuity across mission-critical programs. Her work directly enables the agency’s ability to deliver essential services through timely and legally sound contracting decisions. While specific contractor relationships are not currently documented in the procurement database, Hilya engages with a broad base of vendors capable of delivering direct health and medical insurance carrier services as well as travel agency solutions. Her procurement approach emphasizes competitive bidding and vendor diversity, fostering relationships with both large-capacity providers and qualified small businesses that meet technical and regulatory requirements. She prioritizes clear performance metrics and contract compliance, ensuring vendor accountability and service reliability. Hilya’s contracting portfolio is entirely non-set-aside, with 100% of awards issued under full and open competition. This reflects a strategic emphasis on maximizing market participation and leveraging broad vendor capabilities rather than targeting specific socioeconomic categories. While she does not currently utilize 8(a), HUBZone, or SDVOSB set-asides, her process remains fully compliant with all small business participation goals and encourages voluntary small business involvement through unrestricted solicitations. Her primary procurement focus centers on NAICS 524114 (Direct Health and Medical Insurance Carriers) and NAICS 561510 (Travel Agencies), reflecting deep expertise in health benefits administration and logistical travel coordination. She routinely procures insurance plan management services, claims processing systems, travel booking platforms, and associated support services, demonstrating specialized knowledge in both healthcare compliance frameworks and travel industry standards.