Jennifer Owen

Jennifer Owen serves as a secondary procurement liaison within the Taxpayer Focused Support office of the Internal Revenue Service, supporting the modernization of digital tax administration systems through strategic acquisition planning and contract execution. While not the primary contracting officer, she plays a critical role in facilitating requirements development, vendor engagement, and compliance oversight for technology-enabled service contracts. Her work ensures alignment with IRS mission priorities, including secure taxpayer communication platforms and streamlined digital processing infrastructure. She routinely handles service-based acquisitions under FAR Part 12 and Part 37, focusing on professional and technical support services that enhance operational efficiency and cybersecurity resilience. Owen maintains a consistent working relationship with TGD Communications, Inc., a primary contractor providing graphic design and digital communication services essential to taxpayer-facing materials and interface design. Her procurement patterns reflect a preference for long-term, performance-based partnerships with vendors who demonstrate adaptability to evolving IRS branding and accessibility standards. She collaborates closely with program managers and cybersecurity teams to ensure contractor deliverables meet federal accessibility and data protection mandates. Her contracting approach is defined by a 100% total small business set-aside preference under FAR 19.5, reflecting a strong institutional commitment to socioeconomic inclusion. All procurements under her purview are reserved exclusively for small businesses, prioritizing firms with expertise in public-sector communications and digital design. This pattern underscores a deliberate strategy to cultivate a diverse vendor base capable of supporting mission-critical taxpayer outreach initiatives. Owen’s procurement focus is entirely centered on NAICS 541430 (Graphic Design Services), encompassing visual identity development, digital asset creation, interactive interface design, and accessibility-compliant print and web materials. Her technical domain expertise lies in translating complex tax compliance messaging into clear, user-centered designs that improve public understanding and engagement with IRS services. She ensures all deliverables adhere to federal digital standards, including Section 508 compliance and branding alignment with Treasury guidelines.