Joanne Battaglia

Joanne Battaglia serves as a Contracting Officer within the Information Technology Division of U.S. Immigration and Customs Enforcement, where she manages the acquisition of mission-critical digital systems that support national security and immigration enforcement operations. Her portfolio centers on modernizing case management platforms, cyber defense infrastructure, and secure data analytics environments, ensuring the agency’s technological capabilities align with operational demands. She oversees full lifecycle procurements under FAR Part 15, including complex RFPs for system integration, cloud migration, and secure infrastructure modernization, often coordinating with technical stakeholders to define performance-based requirements and evaluate vendor proposals using best-value tradeoff methodologies. Battaglia maintains consistent working relationships with key contractors including BI2 TECHNOLOGIES, LLC and ECLINICALWORKS LLC, both of which provide specialized IT services tailored to law enforcement and healthcare data environments. Her procurement approach emphasizes vendor reliability, compliance with FedRAMP and NIST cybersecurity standards, and proven experience in high-assurance environments. She engages with contractors through structured source selection processes and post-award performance monitoring to ensure deliverables meet stringent operational and security benchmarks. Her contracting patterns reflect a balanced commitment to socioeconomic goals, with approximately one-third of her awards structured as Total Small Business Set-Asides under FAR 19.5, demonstrating active support for small business participation. While the majority of her acquisitions are open to all competitors, she strategically leverages small business set-asides to foster innovation and diversify the vendor base, particularly among firms with expertise in secure software development and IT infrastructure. Battaglia’s primary NAICS focus areas—541512 (Computer Systems Design Services), 541513 (Computer Facilities Management Services), and 238210 (Electrical Contractors and Other Wiring Installation Contractors)—reflect her dual emphasis on enterprise IT architecture and physical infrastructure integration. She procures services ranging from custom software development and data center operations to secure cabling and network deployment, ensuring seamless interoperability across hybrid cloud and on-premises environments critical to ICE’s operational continuity.