Joanne D. Hayes-Lichtenberg

Joanne Hayes Lichtenberg serves as a Contract Specialist responsible for managing the full lifecycle of federal acquisitions, from requirement definition through contract award and administration. She plays a critical role in ensuring compliance with federal procurement regulations while advancing mission-critical objectives through strategic sourcing. Her portfolio primarily encompasses professional services, including custom software development, training, and IT infrastructure support, with a focus on delivering high-value, performance-based contracts that align with agency operational needs. She works closely with program managers and technical stakeholders to translate complex requirements into solicitation documents that foster competition and accountability. While specific contractor names are not available, Joanne engages with a diverse range of vendors, including both large systems integrators and specialized small businesses, particularly in the technology and education services sectors. Her contracting patterns reflect a preference for competitive, open solicitations that emphasize technical merit and past performance, fostering a transparent and fair procurement environment. She consistently prioritizes clear evaluation criteria and structured source selection processes to ensure accountability and value. Joanne’s contracting activity is entirely non-set-aside, with 100% of her awards issued under full and open competition. This reflects a strategic emphasis on maximizing market participation and leveraging broad industry capabilities rather than socioeconomic set-asides. While she does not prioritize 8(a), HUBZone, or SDVOSB programs, her approach ensures rigorous competition that can still include small businesses on an equal footing. Her primary NAICS focus areas include Custom Computer Programming Services (541511) and Professional and Management Development Training (611430), indicating deep engagement with software development, systems integration, and workforce upskilling initiatives. She also routinely procures Computing Infrastructure Services (518210) and Educational Support Services (611710), demonstrating expertise in IT modernization and institutional learning solutions. Her technical domain spans enterprise software, cloud-enabled platforms, and curriculum development services, positioning her at the intersection of technology and human capital development.