Ms. Crystal N Johnson

Ms. Crystal N. Johnson supports the Screening & Intelligence Analysis Credentialing agency within the Transportation Security Administration, playing a critical role in advancing national security through strategic procurement of credentialing systems and intelligence analysis services. She manages the acquisition lifecycle for technical and operational support contracts that enable identity verification, threat data processing, and frontline screening infrastructure. Her work directly aligns with the agency’s mission to deploy secure, scalable, and interoperable systems that enhance the integrity of transportation security operations. She typically handles complex service-based acquisitions requiring high levels of technical compliance, cybersecurity adherence, and system integration expertise. While specific contractor relationships are not publicly detailed, her procurement patterns indicate consistent engagement with firms offering administrative management consulting, computer systems design, and custom programming services. She collaborates with both large prime contractors and qualified small businesses to deliver end-to-end solutions for credentialing platforms, data analytics tools, and operational support systems. Her contracting approach emphasizes performance-based outcomes, rigorous technical evaluation, and compliance with federal acquisition regulations. Ms. Johnson demonstrates a strong preference for open competition, with 83.3% of her acquisitions conducted without set-asides. However, she actively supports socioeconomic programs, allocating 8.3% each to 8(a) competed contracts and total small business set-asides under FAR 19.5, reflecting a balanced commitment to broad market access and targeted small business opportunity. Her contracting patterns align with DHS goals to foster innovation through diverse vendor participation. Her primary NAICS focus includes Administrative Management Consulting (541611), Computer Systems Design (541512), and Custom Computer Programming (541511), underscoring her expertise in procuring enterprise-level software solutions, process optimization services, and secure information systems. She also regularly acquires instrumentation and educational support services, indicating a multidisciplinary approach to sustaining credentialing infrastructure and workforce readiness.