Katelyn Santacroce

Katelyn Santacroce supports procurement operations within the Federal Protective Service’s East Coast Contracting Division 2, playing a key role in securing critical federal facilities through the acquisition of protective security officer services. Operating under the Office of Procurement Operations within the Department of Homeland Security, she facilitates contract actions aligned with the agency’s mission to maintain physical security across high-risk federal installations. Her responsibilities include managing full lifecycle procurement activities for armed and unarmed security personnel services, ensuring compliance with federal regulations, performance standards, and mission-critical operational requirements. She routinely handles task order solicitations and indefinite-delivery/indefinite-quantity (IDIQ) contracts to sustain continuous, scalable security coverage. While specific contractor names are not publicly available, Santacroce engages with a diverse pool of vendors specializing in protective services, including national security contractors and regional providers with proven track records in federal facility operations. Her contracting patterns reflect a preference for experienced service providers capable of meeting stringent DHS credentialing, training, and response protocols. She fosters collaborative vendor relationships grounded in performance-based contracting principles, emphasizing quality assurance, accountability, and rapid mobilization capabilities. Santacroce demonstrates a strong commitment to socioeconomic contracting, with nearly one-third of her awards directed toward service-disabled veteran-owned small businesses (SDVOSB) and women-owned small businesses (WOSB). The majority of acquisitions remain open to all competitors, but her consistent use of SDVOSB and WOSB set-asides underscores a deliberate strategy to expand opportunities for underrepresented small businesses within the security services sector. Her procurement focus is exclusively centered on NAICS 561612—Security Guards and Patrol Services—reflecting deep expertise in the human capital-driven security domain. She procures comprehensive protective services including access control, patrol operations, emergency response, and threat mitigation, ensuring alignment with DHS security directives and federal facility risk assessments.