Kimberly Carroll

Kimberly Y. Carroll serves as a Contract Specialist at Washington Headquarters Services (WHS), a critical support arm of the Department of Defense responsible for delivering enterprise-wide administrative and operational services. In this role, she manages the full lifecycle of complex acquisitions, from requirements validation and market research to contract award and administration, ensuring alignment with DoD procurement regulations and strategic modernization goals. Her portfolio primarily encompasses professional services that enhance institutional efficiency, including IT modernization, engineering support, and management consulting, enabling WHS to sustain and optimize defense infrastructure and decision-making systems across the enterprise. Carroll maintains established relationships with a core group of contractors including CLARITY INNOVATIONS LLC, CYNERGY PROFESSIONAL SYSTEMS LLC, SIGNATURE RENOVATIONS LLC, AMD INTERNATIONAL TECHNOLOGIES LLC, and GUIDEHOUSE INC., all of which provide high-value technical and administrative services. Her contracting patterns reflect a preference for experienced, non-traditional vendors capable of delivering integrated solutions across mission-critical domains, with a focus on performance-based outcomes and agile service delivery models. Her set-aside preferences are heavily skewed toward full and open competition, with 88.9% of awards issued without socioeconomic set-asides, reflecting the nature of the specialized services required. However, she consistently allocates 11.1% of opportunities to 8(a) competed contracts, demonstrating a measured but intentional commitment to small business participation within the constraints of mission-critical needs. Carroll’s procurement focus is concentrated in NAICS 541519 (Other Computer Related Services) and 541611 (Administrative Management Consulting), with significant activity in engineering services (541330) and computer equipment wholesale (423430). She specializes in acquiring IT modernization tools, systems integration support, and enterprise management consulting services that directly enable DoD’s digital transformation and institutional efficiency objectives.