Kristin Thompson

Kristin Thompson serves as a procurement specialist within the Office of Internal Acquisition under the General Services Administration’s Office of Administrative Services, where she plays a pivotal role in advancing the agency’s digital transformation agenda. She manages the acquisition of mission-critical software solutions and professional services that support modernization of internal administrative systems, including enterprise software platforms, cloud-based applications, and strategic IT consulting. Her work directly enables the agency’s mission to streamline federal operations through secure, scalable, and interoperable technology infrastructure, ensuring seamless access to digital tools for government-wide administrative functions. Thompson collaborates with a diverse ecosystem of software publishers and systems integrators, primarily engaging firms that specialize in custom software development, SaaS delivery models, and enterprise licensing agreements. While specific contractor names are not publicly disclosed, her procurement patterns reflect consistent engagement with vendors capable of delivering compliant, FedRAMP-aligned solutions and agile service delivery frameworks. Her working relationships emphasize performance-based contracting, outcome-driven requirements, and vendor accountability under FAR Part 37 service acquisition guidelines. Her contracting approach demonstrates a balanced commitment to socioeconomic goals, with approximately half of her acquisitions set aside exclusively for total small businesses under FAR 19.5, and the other half open to all competitors. This reflects a deliberate strategy to foster competition while ensuring robust participation from small businesses with specialized software expertise, without prioritizing specific set-asides like 8(a), HUBZone, or SDVOSB. Thompson’s portfolio is exclusively focused on NAICS 513210—Software Publishers—indicating deep specialization in procuring proprietary and commercial off-the-shelf software, including enterprise resource planning systems, workflow automation tools, data analytics platforms, and cybersecurity-enabled applications. Her technical domain expertise centers on software lifecycle management, licensing compliance, and integration with federal IT environments, making her a key enabler of digital modernization across internal administrative functions.