Laura Berg

Sue Banach serves as a Senior Contract Specialist with deep expertise in the acquisition of computing infrastructure and digital services. In her role, she leads the full lifecycle of complex procurements—from market research and solicitation development to contract award and administration—ensuring alignment with federal acquisition regulations and agency mission objectives. She specializes in high-impact IT modernization initiatives, particularly those involving data center operations, cloud hosting, and managed IT services, supporting the delivery of secure, scalable, and mission-critical digital capabilities. Her work is central to ensuring the agency’s technological infrastructure remains resilient, compliant, and responsive to evolving operational demands. Sue cultivates strategic relationships with a broad spectrum of vendors specializing in computing infrastructure, including major providers of data processing, web hosting, and cloud-based solutions. She engages with both large systems integrators and niche technology firms capable of delivering specialized infrastructure services. Her contracting approach emphasizes performance-based outcomes, clear statement of work definitions, and robust evaluation criteria to ensure vendor accountability and service quality. She maintains a collaborative, transparent procurement process that encourages innovation and competitive bidding. Sue’s contracting patterns reflect a strong preference for open, non-set-aside competitions, with 100% of her awards issued under general market solicitations. While she does not routinely utilize socioeconomic set-asides such as 8(a), HUBZone, or SDVOSB programs, her procurement strategy prioritizes technical merit, cost-effectiveness, and vendor capability over socioeconomic classifications. Her approach ensures the broadest possible competition while maintaining rigorous standards for performance and compliance. Her primary focus lies in NAICS 518210—Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. She consistently procures managed IT services, server hosting, cybersecurity-enabled cloud platforms, and data center operations solutions. Sue possesses deep technical fluency in infrastructure-as-a-service models, virtualization environments, and compliance frameworks such as FedRAMP and NIST, making her a trusted advisor in the procurement of next-generation digital infrastructure.