Lisa Garland

Lisa Garland serves as a key procurement lead within the Detention Compliance and Removals unit of U.S. Immigration and Customs Enforcement, overseeing acquisition strategies critical to the agency’s mission of secure, compliant detention and removal operations. She manages a focused portfolio of service-based contracts centered on language access and cultural competency, ensuring that detention facilities meet federal standards for detainee communication, legal rights notification, and administrative coordination. Her acquisitions directly support operational readiness by securing essential translation and interpretation services across multiple languages and dialects, enabling lawful and humane enforcement actions. She works closely with program managers and compliance officers to align contracting with DHS policy and ICE operational directives. Her primary contractor relationships include B.I. Incorporated, Acentra Health LLC, and Ardent Group, LLC—each recognized for specialized expertise in immigration-specific linguistic services, medical interpretation, and detention facility support. These partnerships reflect a preference for vendors with proven experience in high-volume, high-stakes environments, including court-ordered interpretations, intake screenings, and detainee medical interviews. Garland maintains consistent, long-term vendor engagements, prioritizing performance-based outcomes and compliance with federal language access mandates. Garland’s procurement portfolio exhibits no set-aside preferences, with 100% of awards issued under full and open competition. This reflects a strategic emphasis on capability, scalability, and rapid response capacity over socioeconomic categorization, aligning with the urgent, mission-critical nature of detention operations. While small business participation is not formally incentivized, vendors of all sizes must meet stringent credentialing and operational benchmarks. Her domain expertise is exclusively concentrated in NAICS 541930 (Translation and Interpretation Services), where she procures certified linguistic services tailored to immigration proceedings, including written document translation, real-time interpretation, and multilingual intake systems. Her technical focus ensures compliance with Title VI and ICE’s Language Access Plan, reinforcing lawful, equitable detainee treatment through precise, auditable language support.