John J. Kerver

Michele L. Keyser serves as a Contract Specialist within the Information Technology Division of U.S. Immigration and Customs Enforcement, part of the Department of Homeland Security. She plays a pivotal role in executing mission-critical IT acquisitions that support national security and immigration enforcement operations. Her portfolio centers on the procurement of custom software development, secure data platforms, and cyber-enabled case management systems essential to real-time intelligence sharing and operational decision-making. Keyser ensures compliance with federal acquisition regulations while aligning contract strategies with the agency’s modernization priorities, particularly in building resilient, scalable, and secure digital infrastructures. Keyser maintains consistent contracting relationships with BI2 TECHNOLOGIES, LLC and ECLINICALWORKS LLC, both of which provide specialized software solutions tailored to law enforcement and case management workflows. Her working model emphasizes long-term vendor partnerships grounded in technical expertise, performance accountability, and agile delivery methodologies. These relationships are cultivated through competitive, performance-based solicitations that prioritize innovation, cybersecurity compliance, and system interoperability across federal and state law enforcement networks. Keyser exhibits a strong, unwavering commitment to small business participation, with 100% of her acquisitions structured as total small business set-asides under FAR 19.5. She actively leverages socioeconomic programs to expand opportunities for qualified small businesses, ensuring that mission-critical IT services are sourced from entities that bring agility, niche expertise, and diverse perspectives to federal contracting. Her procurement approach reinforces the agency’s mandate to foster inclusive economic growth while maintaining operational excellence. Her primary technical focus is on NAICS 541511 (Custom Computer Programming Services), where she procures bespoke software development, system integration, and data analytics platforms designed for high-security environments. She specializes in acquiring solutions that support secure case management, digital evidence handling, and real-time data processing—domains requiring deep understanding of federal compliance, encryption standards, and interoperable architecture.