Michele R. Bivens

Michele R. Bivens serves as an Account Manager within the GSA Federal Acquisition Service’s AAS Region 9, where she plays a pivotal role in executing mission-critical procurement strategies that support federal agencies in IT modernization, healthcare operations, and facility infrastructure resilience. She manages the full lifecycle of professional, scientific, and technical service contracts, ensuring alignment with federal acquisition regulations and GSA’s strategic objectives to enhance operational efficiency and digital transformation across the public sector. Her responsibilities include collaborating with agency stakeholders to define requirements, structure solicitations, and oversee contract performance, with a focus on high-impact, mission-enabling services. Bivens maintains collaborative relationships with a broad spectrum of federal contractors, including large systems integrators, specialized professional services firms, and niche technology providers. Her working model emphasizes performance-based contracting, outcome-driven deliverables, and continuous vendor engagement to ensure service quality and compliance. While no single contractor dominates her portfolio, she consistently engages with vendors capable of delivering scalable, secure, and interoperable solutions across complex federal environments. Bivens’ procurement patterns reflect a strong preference for full and open competition, with 100% of her acquisitions conducted without set-asides. This approach underscores a strategic emphasis on maximizing competition, leveraging economies of scale, and ensuring access to the broadest possible pool of qualified vendors. While she does not prioritize socioeconomic set-asides such as 8(a), HUBZone, or SDVOSB programs, her contracting practices remain fully compliant with all statutory requirements and promote equitable opportunity through transparent, merit-based selection. Her primary acquisition focus centers on NAICS categories related to information technology services, professional scientific consulting, and facility maintenance operations. She routinely procures cloud-enabled solutions, cybersecurity services, health IT systems, and mission-critical infrastructure support, demonstrating deep expertise in technical domains that underpin federal workforce productivity and public service delivery.