Michelle A Mock

Michelle A. Mock serves as a Contract Specialist within the Public Buildings Service’s PBS R11 Construction Services Division Center 3, under the General Services Administration. In this role, she manages the full lifecycle of federal acquisition actions for commercial and institutional construction support services, ensuring compliance with federal procurement regulations while advancing the agency’s mission to deliver secure, sustainable, and mission-critical facility environments. Her portfolio primarily encompasses facilities support services and commercial/industrial machinery repair and maintenance contracts, requiring deep familiarity with FAR, DFARS, and performance-based acquisition methodologies. She plays a pivotal role in translating operational needs into enforceable contract vehicles that support long-term federal infrastructure stewardship. Michelle collaborates with a diverse ecosystem of small business contractors, particularly those certified under the 8(a) Business Development Program, which dominates her award portfolio. Her contracting patterns reflect a strategic emphasis on building enduring partnerships with 8(a)-certified firms, fostering capacity development and socioeconomic equity in federal contracting. She actively engages with small businesses through pre-solicitation outreach, mentor-protégé initiatives, and tailored acquisition strategies that lower barriers to entry for disadvantaged entrepreneurs. Her procurement focus centers on NAICS 811310 (commercial and industrial machinery and equipment repair and maintenance) and NAICS 561210 (facilities support services), encompassing preventive maintenance, HVAC systems upkeep, janitorial and custodial support, grounds management, and building systems diagnostics. These domains require technical acumen in facility operations, energy efficiency standards, and performance metrics tied to service-level agreements. Michelle’s expertise lies in structuring performance-based contracts that align with GSA’s sustainability goals and federal workplace reliability standards. Michelle’s consistent use of 8(a) competed set-asides underscores a robust commitment to socioeconomic contracting, ensuring that federal investment directly supports historically underrepresented business owners while delivering high-quality, mission-critical services to federal facilities nationwide.