Michelle Smith

Michelle Smith serves as a Contract Specialist within the Public Buildings Service’s Building Services Division Center 3, where she manages the full lifecycle of facilities support services contracts critical to the operational integrity of federal buildings in the Washington Metropolitan Area. Responsible for soliciting, evaluating, and awarding procurement actions under the Federal Acquisition Regulation, she ensures compliance with statutory requirements while advancing the agency’s mission of safe, efficient, and sustainable facility operations. Her portfolio centers exclusively on facilities support services, encompassing maintenance, custodial, groundskeeping, waste management, and energy resilience initiatives that directly enable uninterrupted federal operations. Michelle cultivates collaborative relationships with a broad base of qualified vendors specializing in facility operations and maintenance, including both large-scale service providers and niche contractors with expertise in federal building systems. Her procurement approach emphasizes performance-based outcomes, requiring clear deliverables, measurable service standards, and robust quality assurance surveillance plans. She consistently engages contractors through competitive sealed bidding and negotiated acquisitions, fostering transparent, accountable vendor partnerships grounded in compliance and accountability. Michelle’s contracting patterns reflect a strict focus on full and open competition, with 100% of her awards issued without set-aside designations, including no use of 8(a), HUBZone, SDVOSB, or other socioeconomic programs. This reflects a strategic agency priority to maximize competition among all qualified firms while maintaining stringent performance benchmarks. Her approach prioritizes capability and capacity over socioeconomic classification, ensuring the highest standards of service delivery across mission-critical operations. Her primary technical domain is NAICS 561210—Facilities Support Services—where she specializes in procuring integrated maintenance, preventive servicing, HVAC operations, janitorial services, and energy management support. She possesses deep expertise in performance work statements, labor category specifications, and service-level agreements tailored to complex federal infrastructure environments.