Narissa M Charles

Narissa M. Charles serves as a Contract Specialist within the Contracting and Procurement office of the Transportation Security Administration under the Department of Homeland Security. She plays a pivotal role in executing acquisitions that directly support national transportation security infrastructure, with a primary focus on security guards and patrol services under NAICS 561612. Her responsibilities include developing solicitation documents, conducting market research, evaluating proposals, and managing contract awards and modifications to ensure compliance with federal regulations and mission-critical operational needs. She works closely with program managers and technical evaluators to align procurement strategy with TSA’s objectives in aviation and transit security, ensuring timely delivery of essential protective services. While specific contractor names are not disclosed, Narissa maintains a consistent working relationship with a broad base of vendors providing personnel-based security solutions, including firms offering armed and unarmed patrol services, access control support, and behavioral threat detection personnel. Her procurement approach emphasizes performance-based contracting, clear statement of work development, and rigorous contractor performance monitoring to uphold service quality and mission readiness. Narissa demonstrates a balanced commitment to socioeconomic contracting, with an equal split between open competitions and Total Small Business Set-Asides under FAR 19.5. She actively prioritizes small business participation, ensuring eligible small businesses have equitable access to procurement opportunities without reliance on other set-aside programs such as 8(a) or HUBZone. Her contracting patterns reflect a deliberate effort to foster competition among small firms while maintaining flexibility to meet urgent operational demands. Her technical expertise centers on the procurement of human security services, including contractually defined roles in checkpoint operations, perimeter security, and transit facility patrols. She applies deep knowledge of service-level agreements, labor compliance standards, and security clearance requirements to ensure contractor personnel meet TSA’s stringent operational and credentialing benchmarks.