Nicole A. Savoy

Nicole A. Savoy serves as a key procurement professional within the Information Technology Contracting Division of U.S. Customs and Border Protection, where she leads the acquisition of mission-critical IT services that enable border security, real-time data integration, and operational communications infrastructure. She is responsible for managing the full lifecycle of contracts supporting advanced software development, network operations, and cybersecurity-enabling solutions, ensuring alignment with DHS modernization priorities and federal acquisition regulations. Her work directly supports the agency’s mandate to secure the nation’s borders through resilient, scalable, and secure technological systems. Savoy collaborates with a broad spectrum of defense and federal IT contractors, including prime systems integrators and specialized cybersecurity firms, to deliver complex, high-availability solutions. While specific contractor names are not publicly disclosed, her procurement pattern reflects consistent engagement with vendors capable of supporting classified environments, zero-trust architecture implementation, and real-time analytics platforms. She fosters collaborative, performance-based contracting relationships that emphasize outcomes, compliance, and continuous system integrity. Her contracting approach prioritizes open competition, with 100% of her acquisitions issued under non-set-aside categories, indicating a focus on technical capability and mission readiness over socioeconomic preferences. This reflects a strategic decision to ensure access to the broadest pool of qualified vendors with the expertise required for high-stakes border technology systems. Savoy’s portfolio is exclusively focused on NAICS 541519 (Other Computer-Related Services), encompassing custom software development, systems integration, cloud migration, cybersecurity assessments, and IT modernization services. She specializes in procuring solutions for mission-critical environments, including biometric data processing systems, edge computing platforms, and secure communications networks that support frontline border operations. Her domain expertise lies in delivering agile, scalable, and hardened IT services that meet the stringent reliability and security demands of federal law enforcement technology.