Pamela S Kontz

Pamela S. Kontz serves as a Contract Specialist within the Social Security Administration’s Office of Acquisition and Grants, where she plays a pivotal role in executing mission-critical procurements that support the agency’s core functions of benefit delivery and operational integrity. She manages a diverse portfolio of acquisitions centered on IT modernization, systems integration, cybersecurity solutions, and facility maintenance services, ensuring compliance with federal acquisition regulations and alignment with SSA’s strategic priorities. Her work directly enables the secure, efficient delivery of social security services through reliable infrastructure and scalable technology platforms. Kontz maintains established relationships with key contractors including CA, Inc., Johnson Controls, Inc., East Coast Welding & Construction Co., Inc., and Colorid, LLC, reflecting a balanced mix of large-capability vendors delivering complex IT, facility, and administrative services. Her contracting patterns emphasize long-term performance-based partnerships, with a focus on vendors capable of delivering integrated, mission-critical solutions under firm-fixed-price and cost-reimbursement structures. She consistently engages contractors with proven expertise in federal compliance, systems lifecycle management, and secure facility operations. Her procurement approach prioritizes broad market competition, with 75% of her awards issued under open, non-set-aside solicitations, while maintaining a deliberate 25% commitment to Total Small Business Set-Asides under FAR 19.5. This reflects a balanced strategy that ensures access to innovative small business capabilities without compromising the need for scalable, high-assurance solutions. She actively fosters small business participation through early outreach and clear solicitation requirements, promoting equitable access without sacrificing performance standards. While specific NAICS codes are not available, her acquisitions consistently target domains including software development, systems integration, cybersecurity services, facility maintenance, and environmental construction—areas critical to sustaining SSA’s digital infrastructure and physical operations. Her technical expertise lies in procuring complex, mission-enabling services that require stringent security controls, interoperability, and long-term sustainment planning.