Paulette Creighton

Paulette Creighton serves as a Procurement Analyst within the Detention Compliance and Removals unit of U.S. Immigration and Customs Enforcement, where she supports the acquisition of critical business support services essential to the safe and compliant operation of immigration detention facilities. Her role involves managing the full lifecycle of procurement actions, from requirements validation and market research to contract administration and performance monitoring. She ensures alignment with federal acquisition regulations and agency strategic priorities, focusing on operational efficiency, detainee care standards, and logistical support for removal operations. Creighton primarily handles non-personal services contracts that enable facility management, administrative support, and program oversight functions. Creighton maintains consistent procurement relationships with a limited set of established vendors, most notably B.I. Incorporated, Acentra Health LLC, and Ardent Group, LLC. These contractors provide specialized business support services including facility operations management, health services coordination, and logistical planning for detention and removal activities. Her working relationships reflect a preference for experienced, high-performing vendors with demonstrated capacity to meet stringent DHS compliance standards, fostering long-term partnerships grounded in accountability and performance-based outcomes. Creighton’s procurement portfolio reflects a 100% preference for non-set-aside acquisitions, indicating a focus on open competition rather than socioeconomic set-asides such as 8(a), HUBZone, or SDVOSB programs. While small business participation is not formally prioritized in her current portfolio, her approach emphasizes vendor capability, past performance, and compliance with federal detention standards over socioeconomic categorization. Her primary procurement focus is on NAICS 561499 — All Other Business Support Services — encompassing a broad range of administrative, operational, and logistical support functions critical to detention facility management. This includes contract management services, transportation coordination, personnel support, and compliance monitoring systems. Creighton’s expertise lies in procuring complex, mission-critical services that require strict adherence to DHS security protocols and interagency coordination standards.