Phyllis Brokenborough

Phyllis Brokenborough serves as a Senior Contract Specialist within the Information Technology Division of U.S. Immigration and Customs Enforcement, where she leads the acquisition and management of mission-critical technology solutions that support national security and immigration enforcement operations. Her responsibilities encompass the full lifecycle of complex IT procurements, from requirements definition and market research to contract award and performance monitoring. She specializes in securing custom software development, cyber defense infrastructure, and data analytics platforms that enable real-time intelligence sharing and operational decision-making across federal law enforcement systems. Brokenborough maintains established working relationships with key contractors including BI2 TECHNOLOGIES, LLC and ECLINICALWORKS LLC, partnering primarily with firms delivering enterprise-grade software development, systems integration, and secure computing services. Her procurement approach emphasizes performance-based outcomes, rigorous technical evaluation, and vendor accountability, fostering long-term collaborations with vendors capable of meeting stringent federal cybersecurity and data integrity standards. Her contracting portfolio reflects a strong preference for open competition, with 100% of her acquisitions conducted without set-asides, indicating a focus on technical capability and mission readiness over socioeconomic classifications. While she does not prioritize 8(a), HUBZone, or SDVOSB set-asides, her process remains fully compliant with federal acquisition regulations and emphasizes value-driven selection criteria. Brokenborough’s primary NAICS focus areas include Custom Computer Programming Services (541511) and Other Computer Related Services (541519), with significant activity in Computer Facilities Management Services (541513) and diagnostic imaging systems (621512), reflecting her oversight of both software development and specialized healthcare IT infrastructure supporting enforcement operations. Her expertise lies in acquiring secure, scalable, and interoperable systems that integrate with federal databases and support high-assurance computing environments.