Robyn Norris

Robyn Norris serves as a key procurement professional within the Social Security Administration’s Office of Acquisition and Grants, supporting the agency’s mission to deliver secure, reliable, and modernized social security services. She manages a portfolio of complex acquisitions centered on IT modernization, cybersecurity infrastructure, and mission-critical administrative systems. Her work ensures the operational integrity of systems underpinning benefit delivery, with a strong emphasis on software development, systems integration, and secure data environments. Norris handles full lifecycle contracting actions—from market research and solicitation development to award and performance oversight—ensuring compliance with federal acquisition regulations and alignment with SSA’s strategic technology roadmap. She maintains consistent relationships with a core group of established contractors, including CA, Inc., Johnson Controls, Inc., East Coast Welding & Construction Co. Inc., and Colorid, LLC. These partnerships reflect a preference for experienced vendors capable of delivering large-scale, integrated solutions in IT infrastructure, facility modernization, and physical security systems. Norris prioritizes vendors with proven technical expertise and demonstrated capacity to meet stringent federal security and compliance standards, fostering long-term, performance-based vendor relationships grounded in accountability and mission alignment. Norris’s procurement activity shows no use of socioeconomic set-asides, with 100% of awards issued under full and open competition. This reflects a strategic focus on technical capability and operational readiness over socioeconomic preferences, aligning with the agency’s urgent need for mission-critical systems delivered without delay. While small business participation is not formally incentivized in her portfolio, all procurements adhere strictly to fair and transparent competition principles. Her primary procurement focus lies in NAICS 511210 (Software Publishers), reflecting heavy investment in custom software development and enterprise application integration. Additional activity includes security systems services (561621), metal tank manufacturing (332420), and computer peripheral equipment manufacturing (334118), underscoring a multidisciplinary approach to securing both digital and physical infrastructure critical to SSA’s operational continuity.