Shannon S. Ozoria

Shannon S. Ozoria serves as a Contract Specialist within Washington Headquarters Services (WHS), supporting the Department of Defense’s mission to modernize institutional management systems and enhance enterprise-wide operational efficiency. In this role, she manages the full lifecycle of procurement actions for professional services, ensuring compliance with FAR regulations and alignment with DoD strategic priorities. Her portfolio primarily consists of complex, high-stakes acquisitions in administrative management consulting, custom software development, and computing infrastructure services, often requiring coordination across multiple DoD components to deliver integrated, mission-critical solutions. Ozoria maintains consistent working relationships with a core group of experienced contractors, including CLARITY INNOVATIONS LLC, CYNERGY PROFESSIONAL SYSTEMS LLC, SIGNATURE RENOVATIONS LLC, AMD INTERNATIONAL TECHNOLOGIES LLC, and GUIDEHOUSE INC. These partnerships reflect a preference for vendors with proven expertise in defense-sector consulting, IT modernization, and enterprise systems integration. Her contracting approach emphasizes performance-based outcomes, clear statement of work development, and long-term vendor collaboration to ensure sustained delivery of high-quality services. Her procurement patterns demonstrate a strong emphasis on small business participation, with 37.5% of her awards structured as Total Small Business Set-Asides under FAR 19.5, reflecting a deliberate commitment to expanding economic opportunity within the defense ecosystem. While the majority of her acquisitions are open to all competitors, she actively prioritizes small business eligibility and ensures socioeconomic programs are leveraged where appropriate to foster a diverse supplier base. Ozoria’s technical focus centers on NAICS 541611 (Administrative Management Consulting) and 541511 (Custom Computer Programming), with significant activity in 518210 (Data Processing and Hosting Services) and 541990 (Other Professional Services). She routinely procures enterprise-level consulting, software development, cloud-enabled infrastructure, and systems optimization services that directly support DoD’s digital transformation and institutional modernization initiatives.