Shantell Johnson

Shantell Johnson serves as a key procurement lead within the 247-NETWORK Contract Office 7 (36C247) of the Department of Veterans Affairs, responsible for managing the acquisition of critical support services essential to maintaining and modernizing VA healthcare infrastructure. Her work directly enables the agency’s mission to deliver safe, accessible, and technologically advanced care environments by securing specialized temporary staffing solutions that sustain clinical operations, facility maintenance, and logistical support across VA medical centers. She routinely handles task and delivery order contracts under indefinite-delivery, indefinite-quantity (IDIQ) vehicles, with a focus on workforce augmentation and operational readiness services. Johnson maintains consistent contracting relationships with a select group of vendors including Birmingham Industrial Construction, LLC, Excelsior Ambulance Service Inc, Transox Inc, Vascular Radiology Associates II, and Veterans Service Solutions LLC. These partnerships reflect a preference for experienced service providers capable of delivering mission-critical temporary personnel and niche support functions, often under time-sensitive or high-reliability conditions. Her contracting patterns indicate a reliance on established vendors with proven track records in healthcare support, facility operations, and medical logistics. Notably, Johnson’s portfolio reflects a 100% no set-aside procurement strategy, indicating a focus on full and open competition rather than socioeconomic set-asides. This approach prioritizes capability, responsiveness, and service quality over demographic-based preferences, aligning with the operational urgency of VA facility support needs. Her primary procurement focus lies in NAICS 561320 (Temporary Help Services), where she secures skilled temporary personnel for clinical support, facility maintenance, and administrative functions within VA medical environments. This specialization underscores her expertise in workforce solutions that bridge staffing gaps in high-demand healthcare settings, ensuring uninterrupted service delivery through flexible, scalable labor models.