Shreena Lyons

Shreena Lyons serves as Contracting Officer and Section Chief within the Information Technology Division of U.S. Immigration and Customs Enforcement, where she leads the acquisition and management of mission-critical IT systems that support national security and immigration enforcement operations. She oversees the full lifecycle of procurements for case management platforms, cyber defense infrastructure, data analytics tools, and secure computing environments, ensuring compliance with federal acquisition regulations while aligning technical requirements with operational needs. Her role is central to modernizing ICE’s digital capabilities, bridging technical innovation with contractual rigor to deliver scalable, secure, and interoperable solutions. Lyons maintains established working relationships with key contractors including BI2 TECHNOLOGIES, LLC and ECLINICALWORKS LLC, partnering with vendors that deliver specialized software development, systems integration, and health informatics services. Her procurement approach emphasizes performance-based contracting, agile delivery models, and vendor accountability through clear statement of work definitions and robust performance metrics. She fosters long-term collaborative partnerships with contractors who demonstrate technical excellence, cybersecurity compliance, and a proven track record in federal IT environments. Lyons’ contracting portfolio reflects a 100% preference for unrestricted, full and open competition, with no use of 8(a), HUBZone, SDVOSB, or other socioeconomic set-asides. While she does not prioritize set-aside programs, her focus remains on selecting the most technically capable and cost-effective solutions to meet high-stakes operational demands, ensuring mission success through rigorous source selection criteria and merit-based award decisions. Her primary procurement focus lies in NAICS 561311 (Employment Placement Agencies) and 541519 (Other Computer Related Services), reflecting her oversight of workforce support services for IT staffing and specialized software development contracts. She procures a range of technical services including custom application development, cloud-based platform management, data visualization tools, and secure API integrations, demonstrating deep expertise in the intersection of federal IT operations and mission-driven software delivery.