Steven Jeffers

Steven Jeffers serves as a key procurement professional within the Information Technology Contracting Division of U.S. Customs and Border Protection, where he manages complex acquisitions to modernize mission-critical IT infrastructure supporting border security operations. His responsibilities encompass the full lifecycle of IT contracts, from requirements definition and market research to solicitation, evaluation, and award, with a focus on securing advanced software development, network operations support, and cybersecurity-enabling services. Jeffers ensures alignment with DHS and CBP strategic priorities, delivering resilient, real-time data systems that enhance surveillance, traveler processing, and operational communications across high-threat environments. His contractor relationships are primarily with firms specializing in enterprise-grade IT services, including system integrators, cybersecurity consultants, and software developers capable of delivering secure, scalable solutions under strict federal compliance standards. While no specific vendors are consistently dominant in his portfolio, Jeffers maintains a vendor ecosystem of qualified contractors with proven expertise in federal IT environments, fostering competitive, performance-based partnerships grounded in clear SLAs and continuous monitoring. Jeffers’ procurement strategy reflects a uniform preference for full and open competition, with 100% of his acquisitions designated as “No Set-Aside.” This indicates a focus on technical capability and mission readiness over socioeconomic classifications, though he remains compliant with all federal small business policies. His approach prioritizes outcome-driven contracting, ensuring that vendor selection is based on technical merit, past performance, and cybersecurity readiness rather than set-aside criteria. His primary procurement focus lies under NAICS 541519 (Other Computer Related Services), encompassing custom software development, cloud-enabled mission systems, network security architecture, and IT modernization services. He routinely procures solutions involving zero-trust frameworks, secure API integrations, and real-time analytics platforms tailored to border operations, demonstrating deep expertise in secure, high-availability IT environments critical to national security.